Medical Assistant I-III

As delegated by and under indirect supervision of clinic nursing supervisor, and with direction from charge nurse, staff nurse, or practitioner, supports practitioner and clinical team to accomplish proactive patient management. Performs variety of technical, clerical, receptionist, and patient care duties to assist practitioners and other members of health care team in providing high quality patient care through health care system. Prepares sterile and un-sterile fields and assists practitioner with minor procedures and occasional office-based surgical procedures.

Additional for Medical Assistant II and I:

Identifies, draws up, and labels medications for immediate verification and use by the practitioner. Assists in resolving and/or responding to non-clinical related patient complaints and inquires. Acts as preceptor/trainer. Collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department/unit.

Additional for Medical Assistant I:

Assists practitioner with highly specialized procedures (i.e. frequent office-based surgical procedures, chain of custody urine collection, splint manufacturing, and medicine administration) after completion of training and competency requirements, in accordance with policies/procedures, and as delegated by clinic nursing supervisor and ordered by authorized practitioner.

Essential Functions:

* Obtains, identifies and records vital signs, prevention data, medications, chief complaints and other pertinent information; observes, records and reports pertinent patient symptoms, reactions, condition changes, and information; immediately identifies and reports to RN or practitioner all adverse observations, reactions, conditions, or emergency situations

* Transcribes patient specific data into electronic system using practitioner generated ICD-9 and CPT codes for purposes of billing, coding, and clinical data reporting and analysis

* Prepares room and instruments for use during exam or procedure; assists practitioner or RN with wide variety of patient care procedures and tests; collects, labels, and processes specimens as required by practitioner and in accordance with policies and procedures; performs point-of-care laboratory tests as authorized by policy and delegated by nursing supervisor

* Maintains and promotes clean, safe, and well-equipped environment for patients, family members, and staff; follows departmental and organizational directives to isolate and process contaminated instruments and supplies; cleans rooms, furniture, instruments, and equipment according to established polices and procedures

Additional for MA II and I:

* Draws-up and labels medications on sterile and unsterile field for immediate verification and administration by the practitioner; verbalizes preparation and shows practitioner medication container; as ordered by authorized practitioner, calls patient prescriptions to pharmacy

Additional for MA I:

* Assists practitioner with highly specialized procedures (i.e. medicine administration, highly specialized and technical office-based medical, or surgical procedures, splint manufacture, chain of custody urine collection)

* Additional essential functions as listed in the complete job description

Basic Qualifications:

* Graduate of post high school medical assisting program with 200 hours clinical externship, military medical specialist training or completion of two year on-the-job training in medical assisting

* Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification

* Certification in specialty area, if applicable

* Demonstrated knowledge of and skill in interpersonal relations, customer service, detail-oriented, problem solving, teamwork, creativity/innovation, and meet variable workloads

* Talking to co-workers, customers, outside vendors, and on the telephone

* Reading, writing, speaking, and understanding English

* Training/giving and receiving instructions

* Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness

Additional for Medical Assistant III:

* Rank 91B10 or higher as Army Medical Specialist or other military branch Medical Specialist equivalent with three months experience

* Completion of either of the two may be considered as equivalency for education requirement: 1) one full semester of RN Adult Health Nursing coursework and its companion clinical placement, OR 2) completion of two full semesters LPN coursework, with related clinical placements. Fully qualified RN or LPN may also be considered as equivalent to education and training listed above

Additional for Medical Assistant II:

* Rank 91B10 or higher as Army Medical Specialist or other military branch Medical Specialist equivalent with one year experience or graduate medical assisting program with nine months continuous experience

* Fully qualified RN or LPN may be considered as equivalent to education and training listed above

* Obtain passing score of 80% on pharmacology exam

* Two years of relevant medical assisting experience and successful completion of formal pharmacology course may be considered as equivalent to formal education or attending in-house pharmacology course

Additional for Medical Assistant I:

* Rank 91B10 or higher as Army Medical Specialist or other military branch Medical Specialist equivalent with eighteen months experience, or graduate of medical assisting program with one year continuous experience

* If medication administration required of job, then must obtain passing score of 80% on pharmacology exam and attend class sponsored by Kaiser Permanente on Administration of Medications (and complete required medication administration competency annually)

* If assisting in office-based medical or surgical procedures requiring highly specialized equipment is required of job, then must successfully complete and maintain required competencies annually for the general surgical assistant role, the specific procedures in which they assist and the specialized handling and cleaning of the equipment

Preferred Qualifications:

* OB/GYN experience preferred