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Hours Full-time, Part-time
Location Frisco, CO 80443
Frisco, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.

Responsibilities include (but are not limited to):

  • Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
  • Establish professional, yet personalized rapport with customer upon contact; by phone or in person
  • Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
  • Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
  • Stocks shelves, counters, or tables with merchandise
  • Promote extended warranty/maintenance agreements, parts and accessories purchase

Qualifications:

  • Previous retail sales experience - required
  • Maintain a working knowledge of products and trends within the industry
  • Previous snow sport industry experience - preferred
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service
  • Basic computer skills
  • Ability to work a flexible schedule; including nights, holidays and weekends - required

Benefits Include:

  • Free ski and snowboard pass to our world-class resorts
  • Retail discounts at our stores
  • Employee Assistance Program (EAP)
  • Excellent training and professional development

Epic Mountain Gear, located in the Basecamp Shopping Center in Frisco, is the ultimate luxurious go to “ski” shop for anyone on their way to an epic mountain adventure. We carry all the best high-end brands (KJUS, Stockli, Mountain Force, Burton, Oakley) as well as rugged mountain bikes to sturdy stand up paddle-boards. We are busy year-round and set the standard for extraordinary customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. Learn more at .

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 113086