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in Seattle, WA
Billing Coordinator
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Seattle, WA Seattle, Washington |
About this job
We have a full-time/part-time opening for a Billing Coordinator.
Must be able to work various shifts per week.
Requirements
*Generate invoices for customers, including hand-coding date ranges and entering special rates.
*Review Box Panel invoices, correct as necessary. (involves checking a daily report to see if any Customers have currently unsent Pending or Saved invoices, reviewing these invoices to make sure they are legitimate and are not duplicates of other invoices on the account, and then sending, correcting or deleting on them depending on the circumstances surrounding each one.)
*Work to resolve Customer Billing Issues entered via Ticket and Email.
*Correspond via telephone with Customers regarding Billing Issues.
*Add ACH, Check, Paypal and other non-Credit Card payments to Box Paneland make Daily Bank Deposits (preparing checks for upload and then depositing via Remote Check Deposit system).
*PostCustomer Deposits and Bank Transfers inside of Microsoft Dynamics GP.
*Support Sales and Implementations regarding Customer Accounts.
*Advise on best billing practices for customers
*Confirm agreed-upon billing dates and ensure Invoices are properly set up to follow those dates.
*Act as an additional set of eyes for changes to customer accounts.
*Contact 30 Days+ Past Due customers via Email, Ticket and Phone to ensure timely payment and proper collections protocol.
*Correspond with Collections Agency for Past Due/Terminated customers.
*Provide regular updates to Revenue Analyst of Implementations that have been billed. Weekly meetings with Implementations and Revenue Analyst to update Report delivered to Pipeline email list.
*Provide Invoice and Payment research for Audits
*Ensure billing runs for customers with "special" requirements, such as POs and other billing systems.