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in Cambridge, MA

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About this job

The Charles Hotel

Host/Hostess works as part of a team to ensure that IHR customers receive excellent customer service. S/he is responsible for: greeting and efficiently seating guests in a restaurant that is properly maintained; supervising all staff; and maintaining a courteous and efficient operation of the dining room. Requirements include: knowledge of restaurant operations, guest relations; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; and the ability to effectively solve customer complaints and concerns in a friendly and positive manner.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Part-time position. 2-3 years of experience of fine dining and high volume restaurant hosting.

Rialto is committed to hiring people with passion, commitment and expertise. We work hard, have a great time and are recognized for it. From our line cooks and servers to our General Manager, the Rialto team takes hospitality seriously. Teamwork and mutual respect are the cornerstones of our employment philosophy.  

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer