Cashier/Food Runner - Full-time / Part-time

Attitude

• Eagerness to help
• Personable
• Focused on details

Reports to

• Assistant Manager

Role in Company

• Ensuring a positive experience for all guests by providing assistance and information
• Managing the flow of products and customers in the restaurant

Core Responsibilities

•  Greeting guests of District Taco and seeking out those who are waiting or need assistance
•  Answering phones at appropriate times [See Answer Phones for details]
•  Maintaining stock and cleanliness at the cashier station
•  Ensuring that gift cards, menus, and Fiesta Cards are fully stocked
•  Assisting guests with the menu and altering them to potential dietary conflicts
•  Properly checking IDs when serving alcohol and opening all beers sold [See Alcohol Policy]
•  Offering to assist customers with small tasks such as opening non-alcoholic bottled drinks
•  Informing guests of any additional charges
•  Accepting cash payments while checking for counterfeits and providing exact change
•  Following guidelines for Discounts and Rewards
•  Reviewing order details and offering receipts
•  Reviewing orders as they leave the kitchen and packaging them as needed
•  Clearing tables, wiping down trays and cleaning baskets
•  Preparing forks, knives, and napkins for future orders
•  Calling order numbers and collecting Loteria cards when delivering orders
•  Resolving customer service issues with the aid of a manager
•  Setting-up outdoor seating and preparing the coffee, tea, and soda fountain when opening
•  Storing any outdoor furniture and cleaning the drink stations when closing
•  Arranging the salsa bar when opening and cleaning the salsa bar when closing
•  Providing support to fellow employees to ensure completion of tasks outside of basic responsibilities