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About this job

Join the one of the fastest growing Dunkin Donuts Franchise organizations in the Massachusetts.. We are aggressively building a best-in-class management team and currently seeking exceptional full-time Store Managers. Our Store Manager plays a vital role in restaurant operations by recruiting and training the staff as well as ensuring customer satisfaction and maintaining corporate standards.

Fast paced fun environment!  Come serve some of the best customers in the area!

If you have a passion for excellence, a desire to set and achieve your goals and a need for growth and development, come join our team!

Great development opportunities, good starting pay, benefits, bonus and incentives!!

Qualifications:

Skills

  • Able to clearly express oneself verbally and in writing (English) 
  • Math and financial management
  • Restaurant, retail, or supervisory experience
  • At least 18 years of age (where applicable) High school diploma (or equivalent) 

Required Competencies 

  • Guest Focus - anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results - set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
  • Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively.
  • Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
  • We are only interested in candidates that are looking for a career and not a job! Looking to move up through the ranks and, wanting to develop their skills.

Requirements

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Restaurant Manager for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crewmember, we work together and take pride in doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.

Responsibilities Include

Profitability

  • Drive sales through effective execution of restaurant standards and marketing initiatives.
  • Delegate and lead processes to control labor costs, food costs and cash.
  • Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
  • Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.

Operations Excellence for Guest Satisfaction

  • Hold guests as highest priority and role models exceptional guest service.
  • Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
  • Ensure Brand standards and systems are executed.
  • Engage and empower team to develop solutions that drive business results.

 Team Environment

  • Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
  • Hire, train and develop the right people and plan staffing levels to meet guest and business needs.
  • Continuously learn while passing on knowledge and skills to help others develop and grow.
  • Hold themselves and team accountable for responsibilities and results.

Competencies Include:

  • Guest Focus - anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results - set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making - identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action.
  • Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively.
  • Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.

Core Values 

. Honesty . Transparency . Humility . Integrity . Respectfulness . Fairness . Responsibility . 

Requirements

  • Ideal candidates will bring 1+ years' experience in food service management
  • Other experience levels will be considered

Job Benefits

  • Base Pay $35,000.00 - $50,000.00 /Year
  • Bonus Pay Potential
  • Employment Type Full-Time
  • Job Type Management, General Business, Restaurant - Food Service .Education High School .Experience At least 1 year(s) .Manages Others Not Specified
  • Benefits/401K-  Yes
  • Required: 50 Hours Week
  • Growth Potential- Unlimited Due to Growth