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in Woodcliff Lake, NJ

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Hours Full-time, Part-time
Location Woodcliff Lake, New Jersey

About this job

ASSISTANT STORE MANAGER | Roles & Responsibilities

Reports To: Store Manager

Objective

To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

The Assistant Store Manager will both partner and support the Store Manager and the Visual Manager. They will also have an open and direct line of communication with the District and District Visual Manager in order to most effectively hold a firm knowledge of overall brand direction and focus.

Expectations

People

Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:

Consistent and continual feedback and accountability

Promoting sense of ownership and delegation

Motivate and inspire the store team through a strong store presence and consistently leading by example

Team involvement and strategic planning

Morning and any all store staff meetings and trainings

Manage and motivate a high level of Customer Care

Ensure the use of all Customer Care resources and initiatives

Partner with Store Manager in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development

Facilitate hiring and recruiting; actively attracting and attaining talent

Process

Partner with District and District Visual Manager, Store and Assistant Visual Managers to complete weekly, monthly, and quarterly planning

Maintain business awareness, and drive sales in order to achieve and exceed goals

Partner with the Store Manager to follow, adhere to, and support Typical Week structure; facilitate weekly and daily scheduling/zoning to support this

Educate the staff on all Home Office operational communication and initiatives

Manage all aspects of daily store operational controls

Ensure daily restock is happening effectively

Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention

Uphold all company Policy and Procedure

Presentation

Partner with the Store Manager and Visual Manager in planning, scheduling and executing an innovative visual environment

Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales

Interpret all Home Office visual communication to fit individual, store specific environment and cater to the core customer

Utilize sales reports to track and analyze business; then determine weekly objectives with the Store Manager and Assistant Visual Manager

Execute and/ or delegate all weekly operational objectives, in order to support visual objectives identified

Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution

Communicate product performance observations and offer feedback to District and District Visual Manager

Maintain an awareness of apparel and accessory trends, in relevance to our store environment