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Loss Prevention Associate
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | moreno valley, California |
About this job
General Description
Responsibilities:
Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from LP management to monitor team member activity as needed, reports infractions of company policy to LP and/or store management.
Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to LP management or Market Investigations as needed.
Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
Supports Internal investigations: Takes direction from LP management to collect evidence regarding internal investigations, acts as an interview witness as needed
Skills and Characteristics:
Build Trust -- Able to demonstrate character and integrity in your actions, show the courage to do what's right, and do great work because of your skills and experience.
Teamwork -- A team player who willingly shares information, providing outstanding service, and build positive working relationships.
Drive Results -- Ability to think critically, solve problems and take action to get things done and make things better.
LP knowledge- Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements
Balanced Temperament -- Maintains composure and handle high stress situations in a calm/effective manner...handles difficult situations with discretion.
Detail Orientation -- Give careful attention to the details. You know what's right and check and double check to ensure its right.
Influence -- speaks in a confident, assertive manner. Able to maneuver in a conversation to get someone to act differently.
Decisive -- You are exact and can make good decisions quickly even when you may not have all the information available.
Accountability -- Takes responsibility for personal actions and outcomes.
Job Title: Loss Prevention Associate
Location: Moreno Valley, CA, United States - Moreno Valley Mall 22450 Town Cir
Job ID: 1009671
J.C. Penney Company Inc.
Plano, Texas
Responsibilities:
Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from LP management to monitor team member activity as needed, reports infractions of company policy to LP and/or store management.
Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to LP management or Market Investigations as needed.
Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
Supports Internal investigations: Takes direction from LP management to collect evidence regarding internal investigations, acts as an interview witness as needed
Skills and Characteristics:
Build Trust -- Able to demonstrate character and integrity in your actions, show the courage to do what's right, and do great work because of your skills and experience.
Teamwork -- A team player who willingly shares information, providing outstanding service, and build positive working relationships.
Drive Results -- Ability to think critically, solve problems and take action to get things done and make things better.
LP knowledge- Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements
Balanced Temperament -- Maintains composure and handle high stress situations in a calm/effective manner...handles difficult situations with discretion.
Detail Orientation -- Give careful attention to the details. You know what's right and check and double check to ensure its right.
Influence -- speaks in a confident, assertive manner. Able to maneuver in a conversation to get someone to act differently.
Decisive -- You are exact and can make good decisions quickly even when you may not have all the information available.
Accountability -- Takes responsibility for personal actions and outcomes.
Job Title: Loss Prevention Associate
Location: Moreno Valley, CA, United States - Moreno Valley Mall 22450 Town Cir
Job ID: 1009671
J.C. Penney Company Inc.
Plano, Texas