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in Ozark, MO

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Hours Full-time
Location 1720 South 20th St
Ozark, Missouri

About this job

SUMMARY:

The Retail Sales Associate is responsible for the overall guest experience which includes developing professional solutions for our customer's wireless needs. Associates accomplish this by providing an exceptional customer experience through expert product knowledge and enthusiasm which clearly shows the customer we are interested in solving their needs.

DUTIES AND RESPONSIBILITIES:

Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.

Maximize the customer experience by "solving the whole problem".

Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the retail store location.

Maintain integrity of store operating procedures to include: opening, closing, inventory, point of sale paperwork/record keeping, cash management, maintaining store standards/appearance in merchandising, backroom, restrooms and work area.

Meet sales goals and maintain high customer service scores.

Troubleshoot, diagnose, repair and process transactions for Service & Repair customers.
Some locations may require ASC certification.

Assist in other tasks, duties, or projects as assigned by management.



QUALIFICATIONS / REQUIREMENTS:

Previous retail sales experience and outstanding customer service skills

Excellent organizational and problem solving skills

Excellent interpersonal skills

Professionalism

Strong verbal communication skills

Energetic and positive attitude

Availability in flexible scheduling; reliable transportation

Knowledge of wireless communication preferred

Basic computer skills

Bilingual in English and Spanish a plus

EDUCATION / EXPERIENCE:

High school diploma or GED;

2 year college degree preferred

PHYSICAL DEMANDS:

Must be able to stand for long periods of time (up to 9 hours) on the sales floor

Must be able to move and/or lift up to 25 pounds

Wireless Lifestyle conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. Wireless Lifestyle is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Requirements:
Must be 18 years or older

High School Diploma or GED

Must be able to work 40 hours/wk
Saturdays are mandatory