Commercial Insurance Account Manager - Full-time / Part-time

We have a full-time/part-time opening for a Commercial Insurance Account Manager.

Must be able to work various shifts per week.

Commercial Insurance Account Manager Manpower is looking for an enthusiastic, team player with organization skills and an attention to detail to fill an open position for a Property & Casualty Account Manager. A well suited candidate will be responsible for providing a high level customer experience and managing a lot of the behind-the-scenes policy administration. A qualified person will be interacting with customers and prospective customers to provide information in response to inquiries about insurance. They will manage or assist in managing the insurance programs for clients including preparing applications, obtaining and reviewing quotes, binding policies, checking policies, requesting endorsements, marketing renewals, etc. Responsibilities: Serve as the primary client service point of contact to the insured handling a host of different issues that come up including changes in exposure, additions and cancellations of policies, billing and claims concerns, renewal preparation and marketing; creating documents and communicating with the consultants on updates. Answer questions about coverage and pricing, create and execute the renewal cycle, coordinate all renewal marketing. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Maintain relationships and favorable contacts with current and potential accounts. Requirements: Ability to grasp complex concepts related to commercial insurance. Broad coverage proficiency in general liability, commercial auto, large property, and workers compensation. Ability to obtain State insurance license. Results oriented Team oriented Proficient with computer skills Ability to travel with valid drivers license Bachelors Degree preferred Skills: Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Speaking - Talking to others to convey information effectively. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management - Managing one's own time. Service Orientation - Actively looking for ways to help people. Attributes: Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Excellent Salary & Benefits Compensation commensurate with qualifications Plan and direct public relations programs designed to create and maintain a favorable public image for employer or client; or if engaged in fund-raising, plan and direct activities to solicit and maintain funds for special projects and nonprofit organizations.