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Data Entry Specialist-cashier - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | MARLINTON WV Marlinton, West Virginia |
About this job
Customer Service Representatives are responsible for assisting customers on a wide range of topics including payments and billing, product features, and technical support. Representatives are dedicated to resolving customers inquiries accurately and efficiently, which ensures customers are 100% satisfied with the DISH products and services they have chosen.
Primary responsibilities are described in the following categories:
Payments and Billing - accept payment by credit card, offer self-serve payment solutions, and explain charges on the customers bill.
Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and general questions.
Technical Support - troubleshoot a variety of technical issues, from signal loss to remote control use.
Sales - use a consultative approach to educate and offer existing customers additional programming, products and services to enhance their DISH experience.
Primary responsibilities are described in the following categories:
Payments and Billing - accept payment by credit card, offer self-serve payment solutions, and explain charges on the customers bill.
Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and general questions.
Technical Support - troubleshoot a variety of technical issues, from signal loss to remote control use.
Sales - use a consultative approach to educate and offer existing customers additional programming, products and services to enhance their DISH experience.