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Hours Full-time, Part-time
Location Tampa, FL
Tampa, Florida

About this job


If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
 
The Project Coordinator will be responsible for managing a variety of projects and deliverables to include projects associated with Operations optimization, Training, Quality and Resource Planning initiatives.  The position will provide a wide variety of support functions to the Customer Service leadership team and other areas as assigned to ensure enterprise operational performance goals are met consistently.  This position will proactively and independently work across the organization to drive short and long term project goals.
 
Primary Responsibilities:

Assists leadership and other related department team members in the implementation of programs or projects, including planning, developing, implementing and evaluating programs and projects, coordinating project activities, collaborating with project team members, and monitoring progress toward achievement and other projects as assigned
Participates in active project work groups and committees, and provides recommendations to achieve goals. Facilitates meetings as necessary, contributes to planning and decision making, coordinates project resources and collaborates with project stakeholders to collect and disseminate project information
Monitors deliverables and facilitates communication with team members and other appropriate parties to ensure commitments are met
Manages multiple projects at one time with successful outcomes
Secures support on initiatives among team resources, establish deadlines for projects and makes sure output is on-target, on-strategy and on-time
Responsible for presentation preparation, report production, and/or database management. Utilizes Microsoft Office products including, but not limited to, Word, PowerPoint, Excel, Outlook and Visio
Ensures accuracy of all deliverables including presentations, contracts, and spreadsheets, requiring interface with Finance or Compliance/Legal as necessary
Performs all other related duties as assigned

Requirements


Required Qualifications: 


High school diploma or GED

2+ years experience in Business Operations and Customer Service, or related field

4+ years of project management experience

2+ years experience with tracking, planning projects, and making data-driven analytical decisions

Ability to work in a fast paced environment on multiple projects with tight deadlines while paying close attention to the details of all the deliverables

Articulate and able to communicate with senior leaders internal/external to the organization

Be accountable for all phases of work with minimal oversight

Proven keen judgment and problem solving skills

Excellent interpersonal skills, high energy and enthusiasm, with ability to thrive in a collaborative, high performance and action oriented team environment

Basic level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint

Ability to work in a fast paced environment on multiple projects with tight deadlines while paying close attention to the details of all the deliverables

Ability to communicate ideas clearly and concisely

Ability to handle confidential and sensitive data with discretion

Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities 
This position requires AHCA level II background checks (fingerprinting) by the state of FL for all clinicians that have face to face contact with members or employees who have access to confidential patient data and will require renewal every five years.
Preferred Qualifications:


Associates Degree in business, customer service or healthcare related field

Bilingual (English/Spanish) language proficiency

Familiarity with call center operations 

All Hires in Florida will require AHCA fingerprints, regardless of positions.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
Job Keywords: Business Operations, Customer Service, Project Management, Bilingual, Tampa, FL, Florida