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Team Leader, Grocery - S-001 - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Pittsburgh, PA Pittsburgh, Pennsylvania |
About this job
It is essential to model, understand and promote Giant Eagle safety processes and requirements according to the Health Department, HACCP, OSHA, along with Giant Eagle's policies and procedures. With these safe work practices and properly maintained equipment, we will protect Ourselves, our Team Members, Our Customers and our Banner. Be a Leader by representing the organization in a professional manner through appearance, language and behavior. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Lead Team Member training and development so the preparation, production and displaying of product shows "passion for food". Coach Team Members on a regular basis with timely feedback, identify opportunities for development and coach for success. Understand and exemplify the company's Service Standards by utilizing the Service Credos, the 4 Steps to Great Service and the 5 Steps to Great Service Recovery. Recognize and reward Team Members for going the extra mile and delivering great service. Empower and encourage Team Members to take appropriate steps to solve customer concerns to the customer's satisfaction. Analyze the Mystery Shop and Customer Satisfaction Scorecard results to identify areas where Team Members can be coached for success and coached for improvement.
Requirements
- Manange inventories by tracking weekly reports and ordering raw materials and supplies in order to meet customer requirements and maximize profits.
- Schedule team members and delegate work assignments in accordance with collective bargaining agreement when applicable, as well as works standards.
- Prepare, maintain, and track records concerning inventories and work processes to calculate gross monthly profit according to Company policy.
- Develop and implement merchandising plans using guidelines abd suggestions in order to meet financial objectives of the department.
- Control department costs by monitoring and improving operations to increase profitability.
- Direct, oversee, and evaluate training provided by a trainer to department team members in order to reduce turnover, promote efficiency, and control labor costs.
- Maintain and safe and clean environment to ensure health and OSHA requirements are met.
- Develop and maintain communication process with other departments in order to develop marketing plans, which help to meet the financial objectives of the store.
- Maintain accurate department records to ensure documentation of activities of activities is available.
- Utilization of GEBS.
- Ensure that proper procedures are being followed so that store meets out of stock percentage goal.
- Promote the continuous development of tem members abd identify candidates for Management Development Process.
- Provide leadership that promotes and exemplifies a Passion for Food.
- Ability to understand and adhere to the Collective Bargaining Agreement.
- Responsible for budget development, expense control and/or revenue generation for a department. Amount of Budgetary Responsibility: $500k - $1mm
- Supervision of team members within an area or section of a department.
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