Service Support Coordinator - Full-time / Part-time

Aerotek is currently screening for skilled Customer Support candidates with a strong administrative background.

Job Description:

This Customer Service Representative will be responsible for supporting both external customers/clients/distributors as well as the internal sales team, their time will be split evenly between sales and customer support.


Responsibilities:
* Interact with Sales team and distributors on daily basis
Work with Sales team to provide quotes to customers
* Assist with Order & Inventory management for both a distributor & customer perspective
* Responsible for Inventory reconciliation
* RMA, order management standpoint
* Manage the return and return authorization process
* Data entry within ERP system, manage charge sheets
* Enter customer orders into ERP System
* Currently they are mainly paper processes driven as they are on multiple systems.

Qualifications:

* Prior Medical device industry exp.
* Advanced Excel Skills
* Prior ERP experience(SAP, Oracle Etc.)
* Prior inventory reconciliation experience.
* Data entry, manage sales individuals to push for needs of the team.

**Qualified candidates please send your resume to Annie Diehl at or call at (925) 983-3313**

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.