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in Novato, CA

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Hours Full-time, Part-time
Location NOVATO, CA
NOVATO, California

About this job



Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find their must-have fashion essentials online as well as in one of our 1,000+ stores located globally.

As part of the Field organization, you make the brand come to life for our customers. Our stores are fast paced, fun, diverse and full of passionate people who love fashion. The Field offers endless opportunities to grow your career and be a leader – of your peers, of teams, of a business, and in the community.

Old Navy – a brand for everyone, a place for you!

Job Summary:




As the Senior Merchandise Manager, you drive profitable sales growth by planning and executing company merchandising direction through standard operating procedure execution in your department (i.e. markdowns, signage, replenishment and marketing). You lead a department responsible for a majority of the total store sales and play a pivotal role in leading a complex and dynamic business. As the subject matter expert for all brand merchandising training, tools and resources, you train, coach and hold others accountable to brand merchandising and productivity standards. Your department consistently represents brand standards and company strategies. To drive profitability, you are responsible for flexing based on our brand’s merchandising principles and financial analysis. You know and execute all company product knowledge and strategy. You own the development of your direct reports, and create a culture of engagement and high performance through development and coaching Brand Associates, Department Managers and Specialists. As a senior leader in the building, you are expected to lead the leadership team in the absence of your General Manager.

As an Old Navy leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Senior Merchandise Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. You make decisions and collaborate with other members of your store leadership team to prioritize work based on business needs and company direction.

Key Competencies:
  • Planning
  • Developing Direct Reports and Others
  • Learning Agility
  • Decision Quality
  • Business Acumen
  • Drive for Results
  • Process Management


Note: This position description indicates the general nature and levels of work, knowledge, skills, abilities and other essential functions expected for the aforementioned position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required.
  • Must be at least 18 years of age
  • College degree or equivalent work experience preferred
  • 2-3 years of soft lines and visual merchandising experience preferred
  • Ability to effectively communicate with customers and employees
  • Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 50 lbs.
  • Ability to work a flexible schedule (including travel) to meet the needs of the business, including evenings, overnight and weekend shifts