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Senior Administrative Assistant - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | fresno, California |
About this job
Candidates must have prior experience in Administrative Support or Technical Support. Candidates must also have strong Microsoft Office skills.
POSITION SUMMARY
The Provider Call Centers organization is the first point of contact for the servicing of Aetna's in-network and out-of-network providers and facilities. This position will be responsible for the overall support of the Director of Site Operations and department of 100+ employees.
Fundamental Components:
Same components as the Administrative Assistant plus the following additional ones:
Delegate for Manager Activities in eService/Concur (i.e. HR changes, Time and Attendance etc.) Collects, compiles, and analyzes data and provides summaries and observations to manager Budget coordinator: monitors, tracks, and researches Assists in preparing required budget reporting (e.g., variance, LE's) May participate in special projects Significant portion of duties may be in support of advanced technical discipline (e.g., sales, underwriting, network, etc.) Coordinates office facilities including space, lease, furniture, equipment, building and telephone system maintenance Involved in HR activities for the unit including; job posting, recruiting, interview process, new hire installation, office setup, annual comp process, organization hierarchy, time and attendance, etc.)
BACKGROUND/EXPERIENCE desired:
1-3 years administrative or technical support experience required
1-3 years Customer Service/Phone experience preferred
Strong Microsoft Office skills are required (Excel, Word, PowerPoint, and Outlook)
EDUCATION
The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.
REQUIRED SKILLS
General Business/Maximizing Work Practices
Service/Demonstrating Service Discipline
Service/Providing Solutions to Constituent Needs
DESIRED SKILLS
Finance/Managing Aetna's Assets
General Business/Communicating for Impact
General Business/Turning Data into Information
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
We conduct pre-employment drug and background testing. Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Employment Type Regular Career Band Description Business Support & Technical
POSITION SUMMARY
The Provider Call Centers organization is the first point of contact for the servicing of Aetna's in-network and out-of-network providers and facilities. This position will be responsible for the overall support of the Director of Site Operations and department of 100+ employees.
Fundamental Components:
Same components as the Administrative Assistant plus the following additional ones:
Delegate for Manager Activities in eService/Concur (i.e. HR changes, Time and Attendance etc.) Collects, compiles, and analyzes data and provides summaries and observations to manager Budget coordinator: monitors, tracks, and researches Assists in preparing required budget reporting (e.g., variance, LE's) May participate in special projects Significant portion of duties may be in support of advanced technical discipline (e.g., sales, underwriting, network, etc.) Coordinates office facilities including space, lease, furniture, equipment, building and telephone system maintenance Involved in HR activities for the unit including; job posting, recruiting, interview process, new hire installation, office setup, annual comp process, organization hierarchy, time and attendance, etc.)
BACKGROUND/EXPERIENCE desired:
1-3 years administrative or technical support experience required
1-3 years Customer Service/Phone experience preferred
Strong Microsoft Office skills are required (Excel, Word, PowerPoint, and Outlook)
EDUCATION
The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.
REQUIRED SKILLS
General Business/Maximizing Work Practices
Service/Demonstrating Service Discipline
Service/Providing Solutions to Constituent Needs
DESIRED SKILLS
Finance/Managing Aetna's Assets
General Business/Communicating for Impact
General Business/Turning Data into Information
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
We conduct pre-employment drug and background testing. Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Employment Type Regular Career Band Description Business Support & Technical
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