General Manager - Market Leader for Sales and Operations - Full-time / Part-time

General Manager
Whelan Security is looking for an extraordinary and motivated leader to drive service and profitable growth in Houston, TX!

The General Manager (GM) will represent Whelan as a market leader. This leader will drive earnings, manage internal and external relationships and protect our company brand. The General Manager spearheads the execution of the business through servant leadership, staff development, profitable growth and continuous process improvement.

Key Responsibilities:

• Assume responsibility for the overall market management.
• Identify ways to improve management of costs, continually improve efficiencies and drive services to positively impact business results.
• Identify new sales opportunities within the appropriate market(s).
• Understand competitive circumstances to include their brand identity, operational characteristics, market pricing and market impact.
• Proactively reduce risk exposure.
• Establish and maintain accountability at all levels of the branch operations.
• Maintain positive employee relations and work environment.
• Maintain the highest level of integrity, dignity and standards internally and externally.
• Protect Whelan Security’s reputation by delivering high quality, reliable services which meet customer expectations.
• Ensure proper recruitment, selection and training of management staff and hourly employees, while mentoring, coaching, and developing the first-line supervisory team assigned to the market.
• Establish profitable relationships by maintaining clear communications and service levels with customers.

Qualifications
The ideal candidate will have at least 7+ years of relevant experience in a business management or supervisory position. A college degree (Bachelors) is preferred although equivalent experience will be considered. Candidates must demonstrate a stable work history and pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state, and federal), drug test, aptitude tests, skills assessments, interviews, past employment verification, and a personality profile (behavioral assessment).

Personal Characteristics: Servant Leadership (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. Position Specific: Fiercely Competitive (Hates to Lose), Rainmaker, Maverick, Good with Numbers, Excellent Writer

Education

Why Whelan?
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!

Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.

Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.

Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.