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General Assistant Job
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Annapolis, MD Annapolis, Maryland |
About this job
General Assistant needed for a contract opportunity with Yoh's client located in Annapolis, MD.
The Big Picture - Top Skills You Should Possess:
- Experience in customer service or receptionist background
- Data entry skills
- Strong problem solving and conflict resolution skills
What You'll Be Doing:
- Provides administrative support for company's Customer Care Department.
- Answers Support team phones, create tickets and/or emails.
- Verifies contacts and account information.
- Examines customer problems and implements appropriate corrective action to respond to customer requests.
- Escalates queries/requests for action as appropriate to Supervisor and/or Field locations for immediate action
- Typically uses software packages for word processing, spreadsheets, databases, graphics and desktop publishing applications.
- Operates general office equipment such as personal computer, copier, calculator, fax or other office machines.
- Typically supports one or more managers and/or staff in a department or administrative unit, or may support multiple departments
What You Need to Bring to the Table:
- High School Diploma / Equivalent
- Customer Service Experience or Receptionist background is a MUST, they must have had experience handling customer calls in a high volume environment
- Must have proven customer service skills.
- Excellent written and verbal communication skills.
- Good organizational skills with the ability to multi-task, prioritize, and follow up.
- Ability to overcome objections.
- Strong problem solving and conflict resolution skills.
- High stress tolerance.
- Must be able to navigate a computerized data entry system or other relevant applications
What's In It For You?
- This is your chance to work for a company that cares about your development and helps lead you to where you want to be
Get Hired, Apply Now!
Recruiter: Jillian Valdez
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more !
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. to contact us if you are an individual with a disability and require accommodation in the application process.
J2W: PROF; MONJOB
TAX TERM: CON_W2
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Ref: 1064800
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