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in Grants, NM

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Hours Full-time, Part-time
Location Grants, New Mexico

About this job

Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time.

Please take a moment to view this generic video to learn more about our service technician positions.

This video is not specific to this position.

http://vimeo.com/34623506

NOTE: If you are an external applicant, this job requires that you take the online unproctored Technician Assessment within five calendar days of applying in order to be considered. Internal candidates will be notified via email if required to take the assessment. Please take this assessment seriously, as the information provided will be used to determine who will be moving forward in the selection process. Please allow yourself sufficient time in a distraction-free environment, and please take this assessment on a PC (not a mobile phone or other electronic device). Detailed information regarding the Technician Assessment may be found at the following link (you may need to copy and paste this link into your browser): https://www.centurylink.com/static/Pages/AboutUs/CompanyInformation/Careers/dots.html .

Any questions regarding our required assessment should be sent to the HR Testing Inbox: hr.testing@centurylink.com .

Location: Grants, NM

Typical Work Hours: Meets the needs of our customers

Job Responsibilities: Maintains/repairs and tests copper cable and/or fiber optic cable in an underground, aerial, or buried environment. Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Locates and repairs air leaks in aerial, underground, and/or buried cable. Locates, joins, repairs and rearranges cable and cable conductors in buildings and aerial or buried plant. Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS and DSL). Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and at the location for 18 months (Time in Location). Employee will be held accountable for customer communication and interaction as well as quality and productivity standards.

Attendance, conduct, and performance records will be considered in the selection process. The selection process for this position is governed by a collective bargaining agreement. Selection is dependent on completion and passage of all applicable employment testing and interview.

Application suggestions: Please update your resume before submitting to ensure your qualifications are visibly indicated on your resume and that they meet the required skills and experience listed in this job description. Candidates selected for interviews will be expected to demonstrate their knowledge, skills and abilities in a structured interview(s). Be prepared to share actual and specific examples of your background including customer service and technical skills. Please take a moment to view this generic video to learn more about our service techician positions.

This video is not specific to this position.

http://vimeo.com/34623506

Veterans, this video shows our appreciation of your service and your high regard within CenturyLink. Please take a moment to view: https://vimeo.com/42288929

Job Requirements

EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions -- including home and wireless voice solutions and digital television -- provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.