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Hours Full-time, Part-time
Location Short Hills, NJ
Short Hills, New Jersey

About this job

Job Overview:


The Restaurant Host/Hostess provides outstanding customer service to all guests entering the restaurant. by monitoring customer traffic flow, acknowledging and seating customers upon arrival, providing product information and thanking customers at their departure.

Essential Functions:
  • Commitment to building customer relationships and loyalty through personal interaction
  • Communicates customer requests or concerns and service flow issues with servers and manager on duty.
  • Demonstrate knowledge of store products and services and use this knowledge to build sales.
  • Effectively manages customers and seats guest at clean tables
  • Knowledgeable of servers' duties and responsibilities, table numbers and station assignments.
  • Answers phone and records reservations.
  • Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards.
  • Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area.


Qualifications:
  • Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
  • A team player who possesses the ability to work in a learning environment
  • Ability to communicate effectively with customers, peers and management
  • Experience in the Restaurant industry preferred




This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.