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Hours Full-time, Part-time
Location Goodlettsville, TN
Goodlettsville, Tennessee

About this job

ACE Cash Express, the largest nationwide financial retail service provider, is currently seeking highly motivated leaders interested in advancing in a fast growing progressive company. Forbes magazine named ACE Cash Express as one of the Top 200 Best-Run Small Companies in the United States. This is an exceptional opportunity to be a Customer Service Representative with ACE Cash Express, with over 1,500 centers in 36 states and 15% annual revenue growth, is driving business success through people success.

ACE has openings in our Memphis market for Customer Service Representatives that can communicate in English and Spanish.
The Customer Service Representative provides excellent customer service to individuals needing ACE's financial services. Work involves but is not limited to: check cashing, balancing monies, reporting daily transactions, following security procedures, and performing other financial services duties. This job reports to a District Manager.

If you are interested in growing sales and progressing your career in a rapidly growing company, this is an outstanding opportunity. We are seeking self-motivated, goal-oriented people with high integrity and a desire to grow a business. Employment with ACE includes the following:

Competitive Compensation and Growth Potential
Outstanding Benefits (Medical/Health, Prescription,
Dental, Vision, 401K Retirement Plan)
Management and Business Skills Training and Development
Promotion opportunities within Texas and throughout the country
Company culture that encourages and compensates achievers
Opportunity to work with a nationwide leader that is expanding throughout the country

The Customer Service Representative will:

-Cash checks using established risk analysis (as defined in current training manuals and/or policies and procedures materials) avoiding return items as much as possible
-Follow appropriate cash handling and inventory procedures
-Learn to review, interpret and act upon reports including but not limited to: -Combined Income Statements within five months of employment
-Provide and market company services, including but not limited to: check cashing, loans, utility and other bill payment transactions, money order sales, wire transfer services, postage stamp sales, and distribution of other financial services
-Provide professional and courteous customer service at all times
-Maintain, count, receive, balance and safeguard cash and other negotiable items according to established policies and procedures to ensure validation of center assets
-Perform opening and closing procedures, including but not limited to: preparing bank deposits or re-deposits, investigating and resolving report discrepancies, and verifying money in the cash drawer and safe
-Follow security and safety policies and procedures in order to maintain a safe working environment; protects company assets and, most importantly, the employees
-Maintain schedule flexibility to work other centers and shifts as needed
-Have excellent communication skills
-Perform other duties as assigned

Requirements
Qualifications and Requirements

1. Some retail/customer service experience preferred.
2. Knowledge of basic math skills including addition, subtraction, multiplication and division in all unit measures using whole numbers, percentages, common fractions and decimals
3. Ability to exchange US currency in any denomination.
4. Must be able to communicate in English and Spanish.

ACE Cash Express is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation or veteran status.

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