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Lobby Lounge Supervisor - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | san diego, California |
About this job
Lobby Lounge Supervisor
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. We invite you to develop your leadership strengths as a Lobby Lounge Supervisor and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.
Hotel Overview:
When you're ready to escape to endless Pacific sunshine, world-class accommodations and impeccable service, look no further than San Diego's premier resort: The Grand Del Mar. Whether you're celebrating a special occasion or slipping away for the weekend, start planning your Grand Moment with our specials and packages .
Summary of Responsibilities:
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead Lobby Lounge in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
Balance operational, administrative and Colleague needs
Follow policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Supervises and employees, manages day to day operation and understand employee positions enough to perform duties in employees absence.
Coordinates all service staff for all meal periods
Oversee maintenance of all equipment, linen and cleanliness
Staff functions for optimum labor costs, and maximum service.
Work in safe manner at al times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guest's service needs.
Making improvements to the running of the business and developing the Lobby Lounge.
Qualifications:
Previous Food and Beverage experience required
Previous point of sale system experience required
Computer literate in Microsoft Window applications required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be eligible to work in U.S.
APPLY TODAY : Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. We invite you to develop your leadership strengths as a Lobby Lounge Supervisor and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.
Hotel Overview:
When you're ready to escape to endless Pacific sunshine, world-class accommodations and impeccable service, look no further than San Diego's premier resort: The Grand Del Mar. Whether you're celebrating a special occasion or slipping away for the weekend, start planning your Grand Moment with our specials and packages .
Summary of Responsibilities:
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead Lobby Lounge in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
Balance operational, administrative and Colleague needs
Follow policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Supervises and employees, manages day to day operation and understand employee positions enough to perform duties in employees absence.
Coordinates all service staff for all meal periods
Oversee maintenance of all equipment, linen and cleanliness
Staff functions for optimum labor costs, and maximum service.
Work in safe manner at al times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guest's service needs.
Making improvements to the running of the business and developing the Lobby Lounge.
Qualifications:
Previous Food and Beverage experience required
Previous point of sale system experience required
Computer literate in Microsoft Window applications required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be eligible to work in U.S.
APPLY TODAY : Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
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