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in Charlotte, NC

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Hours Full-time, Part-time
Location Charlotte, NC
Charlotte, North Carolina

About this job

Role Summary:

Manages QA resources in the delivery of clusters of QA projects in multiple functional spaces. Contributes to strategic planning within QA and in support of IT and corporate initiatives. Manages staff assignments, project schedules, risks, budget, metrics and continuous improvement. Quality leads work closely with Enterprise Release Management, Development and Business to effectively manage release deliveries.

Responsibilities:

General Management:

People Management:

Direct, motivate and develop staff through coaching and mentoring so as to maximize their individual contributions, professional growth and ability to function effectively as a team

May be accountable for managing human capital management functions which may include: recruitment, development, mobility, performance objective setting, performance evaluations, promotions and terminations

Strategic alignment:

Ensure projects/programs and organization align with the business and IT strategies

Exemplify behaviors that support OneIT

Client Service/Relationship Management:

Build trusted advisor relationship by partnering with clients and across IT to best achieve business and IT priorities and objectives

Cost Management:

Contribute, negotiate, deliver and manage to assigned budget

Plan and utilize resources proactively and efficiently

Staffs projects with appropriately-skilled resources

Job Family Specific:

Manage a team of Quality Analysts and test resources within their functional area of responsibility

Assign projects within functional area of responsibility to the appropriate Quality Analysts (Integrate, Create)

Identify and manage release level QA requirements and ensure QA readiness for release testing

Ensure that all QA work products are delivered accordingly to plan (scope, cost and schedule)

Identify and communicate risks during test planning and execution and identify contingency needs

Manage overall release test execution and contingency planning for test plan variances

Proactively communicate and collaborate with project teams, test teams, support partners and IT leadership

Participate in improvement initiatives and strategic planning

Responsible for overall release level QA test management and metric provisioning for QA test activities

Responsible for creation and delivery of end-to-end Master Test Plan/Detailed Test Plan

Responsible for release level QA status reporting

Required Skills:

8 or more years IT QA experience

Proven experience managing 5 or more QA Testers

Financial Services industry experience

Experience managing 4 or more end to end testing projects in parallel

Experience managing 3rd party vendors

Agile and Waterfall experience

Hands on test automation experience with one or more of the following (Selenium, Sauce Labs, QTP)

Bachelors Degree

Desired Skills:

12 or more years IT QA experience

Excellent written and verbal communication

Experis is an Equal Opportunity Employer (EOE/AA)