Part time Bilingual Customer Service Reps Needed! - Full-time / Part-time

Part time Bilingual Customer Service Reps Needed! Seeking Customer Service Reps for a Fortune 500 Company based in San Mateo, CA, This is an excellent opportunity to work for a top-notch employer that values the development and growth of their employees. THE COMPANY OFFERS: * Opportunity to enhance your skills and grow your career with an industry leader * Competitive salary, sign on bonus, and quarterly bonuses * Outstanding benefits package * Strong leadership and supportive team-oriented work environment Summary: The Customer Service Reps will assist the Store Managers in the daily operations by providing superior customer service by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, and promote product offerings to customers. THE ROLE YOU WILL PLAY: * Provide superior customer service to store customers, process in store loan applications and assist with marketing promotions. * Performs verifications to validate information presented is accurate. * Handle and count currency, cash, and coins including, but not limited to managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw * Place outgoing customer courtesy calls and appointment reminders * Escalate customer complaints to the Store Manager if unable to resolve the issue. * Balance receipts with store sales reports and assist with resolving discrepancies * Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. * Open and close store following procedures * Ensure store appearance (internal and external) is maintained to company standards. BACKGROUND PROFILE AND REQUIREMENTS: * Retail/Office environment experience * Ability to multi-task with various projects. * Excellent time management and organizational skills * Able to ask sensitive questions * Must maintain a valid Driver's License and Valid Automobile Insurance while employed by the company. * Must have own personal reliable transportation in compliance with published policy and procedure. * 1-3 years customer service experience required Bilingual English/Spanish preferred