Medical Collections Representative - Full-time / Part-time

Medical Collections Representative

Immediate temp-to-permanent opportunity in the Roswell/Alpharetta area

Hours: 9:00-6:00 PM Monday-Friday
Compensation: Up to $15.50/hr. depending on experience.

***Please note, you must have medical collections experience collecting on past due amounts***

Position Overview

The Patient Account Representative is responsible for working with payers, patients, and clients to resolve issues and facilitate prompt payment of claims. Thorough knowledge and understanding of medical billing, claims submission, and payer specific requirements is a must. Payers include but are not limited to Medicare, Medicaid, Blue Cross, and commercial health insurance carriers. Patient Account Representative must be a critical thinker and on the alert for information that is erroneous or inconsistent. Ability to research, clearly document and follow through to resolve claims issues.

Scope of Responsibility

Performs various collection actions to expedite claim resolution at all levels of the claim process.
• Follow up on accounts with outstanding balances. (i.e. non-payments, over payments, under payments)
• Validates and processes adjustments.
• Handles rejections, denials, files appeals, re-files, and patient billing requests.
• Contacts patients, carriers and/or physicians by phone and/or writing to obtain information.
• Reviews patient statements for release.
• Clearly documents accounts. (i.e. plan of action, follow up detail, and resolution)
• Maintains up to date knowledge of both paper and electronic submission to various carriers.
• Responds to inquiries concerning account balances, third party payments, etc., in a timely manner.
• Processes doctor, patient and/or insurance changes as needed.
• Provides and processes Financial Assistance Applications as needed. Interprets and complies with state/ federal regulations, law and guidelines. Stays current with statutes and regulation that affect collections.

Requirements

• Previous medical background
• Previous experience collecting on past due accounts
• Good data entry skills, 45+ wpm
• Excellent communication skills
• Ability to prioritize and multi task
• Must be willing to submit to a pre-employment background check and drug screen

APPLY TODAY! THIS IS AN IMMEDIATE FILL OPPORTUNITY. SUBMIT AND UPDATED RESUME TO BE CONSIDERED!