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About this job

Sales Associate

The Store Associate is responsible for performing all cashiering, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build store sales, maximize profits, and protect store assets. Your goal is to provide all of our customers with a service level that exceeds their expectations. The Store Associate supports the company goals by focusing on personal accountability, customer service and work efficiency.

ESSENTIAL JOB FUNCTIONS:

CUSTOMER SERVICE
  • Greet customers as they enter the store, Be Friendly and Helpful, Provide Prompt, Courteous Service, and thank our Customers.
  • Set an example to other associates for excellent customer service.
  • Handle customer complaints professionally and respectfully.
  • Maintain property and equipment to ensure customers have a safe and pleasant shopping environment.


ASSOCIATE SUPPORT
  • Participate in training new associates.
  • Complete the computer based training with acceptable scores.
  • Promote teamwork and cooperation within the store.
  • Maintain a safe and professional work environment free from any form of harassment including sexual harassment, hostile environment, and discrimination from any Circle K associate, customer or vendor. Report any infraction immediately.
  • Are properly dressed in authorized Circle K’s uniform and meet personal appearance requirements.
  • Assist new applicants with the application process.
  • Attend job-related meetings (may be required to work irregular hours).


EQUIPMENT/PROPERTY/MERCHANDISING/GASOLINE
  • Efficiently ring up all sales on a cash register properly and accurately, handling money, checks, and other types of payment received for products sold.
  • Accurately make change by counting it back to the customer.
  • Correct or report unsafe working conditions to the Store Manager and report any accidents immediately.
  • Efficiently perform multi-function operation of fuel console, money order machine and lottery machine.
  • Receive and verify vendor deliveries.
  • Efficiently operate additional store equipment.
  • Assist in maintaining proper inventory levels and shift audits.
  • Clean and dust counters and shelves.
  • Stock merchandise on the shelves and fixtures.
  • Stock the coolers and freezers.
  • Make coffee and maintain fountain product and equipment.
  • Sweep and mop the floors.
  • Clean and maintain the restrooms.
  • Empty the trash.
  • Sweep and/or hose down the parking lot.
  • Clean gasoline dispensers and gas islands.
  • Paint gas islands, curbs.
  • Stock windshield service centers.
  • Complete various other jobs as assigned by the store manager and/or assistant manager.
  • Assist in maintaining an acceptable score on Daily Store Inspection Form.
  • Assist in maintaining an acceptable Service Star Shopper score.
  • Follow daily gasoline procedures including accurate stick readings and spill procedures.


CONTROLS/ADMINISTRATIVE
  • Follow all age restricted product including Alcohol and Tobacco selling procedures.
  • Control merchandise, gasoline and cash shortages to acceptable levels.
  • Accurately complete daily shift sheet paperwork.
  • Follow Company Loss Prevention Procedures and Cash Handling Polices.
  • Clock-in and Clock-out on the Ruby Register and Time Sheet on scheduled workdays.
  • Perform shift audits.

Job Requirements

Sales Associate

REQUIREMENTS:
  • Experience in retail sales preferred.
  • Honest and friendly.
  • Ability to be at work on time as scheduled.
  • Ability to communicate (orally and in writing) in English.
  • Ability to work alone.
  • Work with a minimum direction and periodic supervision.
  • At all times work as an effective associate.


PHYSICAL DEMANDS:
  • Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
  • Ability to stand and/or walk for an entire shift.
  • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels).
  • Ability to lift and/or carry up to 60 pounds from ground to waist (i.e., to replenish fountain syrups).
  • Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
  • Ability to bend at waist with some twisting up to one hour of workday.
  • Ability to grasp, reach and manipulate objects with hands up to all day. (This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs).
  • Ability to operate a cash register.
  • Be exposed to occasional noise.


Job duties may change with or without notice