Team Member - Part-time

Position Objective:   

“Give a great experience every time” to the customer in a fast paced, clean and safe environment.

Essential Function:

• Provide excellent customer service to all guests (ie, greet and thank customers).
• Learn and become cross-trained (certified) in all positions (Cashier; Drinks; Fries; Toppings; Order Taking, Sampling, etc.) while following key practices.
• Initiate and complete customer transactions quickly and accurately.
• Follow health and safety guidelines for a clean and safe environment.
• Be a team player, display enthusiasm and a positive attitude.
• Transfer/carry out supplies between storage areas and the kitchen.  Stock and execute proper rotation of products.
• Inform immediate supervisor promptly of all problems or unusual matters of significance.
• Operate and maintain food and drink related equipment and registers properly and safely.

Requirements:

• Be able to work in fast paced environment, exhibit a sense of urgency.
• Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale/cash register.
• Provide exceptional customer service and willing to learn the Charleys system.
• Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.).
• The position may require occasional lifting of products to waist level weighing up to 50 pounds.
• The position also requires bending, standing, and walking for extended periods.
• Have the knowledge and ability to speak, read, write, and understand the primary language(s) of the work location.
• Maintain neat, clean, and professional appearance.
• Provide a positive and enthusiastic approach to all assignments.
• Willingness to work a flexible schedule that may include mornings, evenings, weekends, nights and/or holidays.
• Be able to learn the menu (proper ingredients, portion size and presentation).
• Work well in a team environment and understand that each position depends on the other.