Applications Analyst Programmer III

Description

Summary: This is a technical position that will require knowledge about multiple platforms and development languages, with an emphasis on business knowledge and technical leadership. It allows an individual to utilize both education and experience to support Harris Teeter’s applications in all phases of the software development life cycle. The nature of the position will allow a self-motivated individual to evaluate, design and develop process improvements while providing guidance to other developers and supporting existing processes.
Essential Duties and Responsibilities include the following; however, other duties may be assigned.
o Consults with the business users to gather information about processing needs, objectives, functions, features, and input and output requirements to develop functional requirements as well as provide support during business planning of new process solutions.
o Determines development approaches by identifying and evaluating potential directions and alternatives; identifies problems and solutions.
o Performs business needs and technology assessments. Reviews business function models and business objectives; assesses organizational constraints; documents current technology; identifies competitor technology; and determines emerging technology constraints. Analyzes and estimates feasibility, costs, time, and compatibility with hardware and other programs.
o Works independently with limited supervision focusing on complex processing by analyzing, defining, and documenting requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks and controls and outputs.
o Reviews design documentation for utilization of current and efficient technology.
o Provides direction and guidance for team members during medium to large sized tasks / projects.
o Writes and maintains technical specification documentation or reviews documentation written by others that describes requirements for both real-time and batch processing installation and operating procedures.
o Provides accurate estimates of time and resources based on program / system specifications.
o Leads technical walkthroughs and discussions involving peers and business users.
o Translates both business and technical specifications into application programs and associated processing to support the business requirements defined.
o Creates test transactions and runs tests to identify errors and confirm programs meet specifications.
o Trains end users or technical support staff to use programs.
o Coordinates system implementation of new systems / applications. Reviews and revises implementation plans including testing, data conversion, migration, documentation, training, and contingency plans.
o Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about programs. Communicates across functional areas related to both business units and information services.
o Conducts post-implementation reviews; identifies post-implementation audit criteria. Documents post-implementation review findings and presents recommendations to appropriate management team.
o Identifies and resolves complex production problems within the required timeframe.
o Communicates regularly with management team regarding project activities and timelines.
o Serves as resource to share acquired knowledge and skills to provide in-house technical training for programming staff. Provides feedback for skill assessments of other programmers and analysts as input for evaluations.
o Assists with both internal and third-party software development and support.
o Participates in development of department programs, policies, procedures and guidelines.
o Provides on-call support on evenings and weekends on an assigned basis as well as provides assistance when requested.
o Serves as primary / alternate contact for technical support on assigned applications. As the primary contact, provides technical mentoring to team members when they are assigned as additional resources.
o Performs project manager duties as required. In this role, manages data or application projects for a fixed period of time.
o Performs effectively within a team-oriented environment, using strong interpersonal relation skills.
o Develops knowledge about multiple business areas to provide complete support. Researches and identifies issues by tracing the flow of data from one system to another.
o Utilizes organizational skills to maintain and manage multiple work assignments.
o Performs other tasks and responsibilities that may be added at Harris Teeter’s discretion.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Synthesizes complex or diverse information
Collects and researches data
Uses intuition and experience to complement data
Designs work flows and procedures
Generates creative but manageable solutions
Translates concepts and information into images
Uses feedback to modify designs
Applies design principles
Demonstrates attention to detail
Identifies and resolves problems in a timely manner
Gathers and analyzes information skillfully
Develops alternative solutions
Works well in group problem solving situations
Uses reason even when dealing with emotional topics
Develops or Assists project plans
Assists with the coordinates projects
Communicates changes and progress
Completes projects on time and budget
Manages project team Development activities
Assesses own strengths and weaknesses
Pursues training and development opportunities
Strives to continuously build knowledge and skills
Shares expertise with others
Manages difficult or emotional customer situations
Responds promptly to customer needs
Solicits customer feedback to improve service
Responds to requests for service and assistance
Meets commitments
Focuses on solving conflict, not blaming
Maintains confidentiality
Listens to others without interrupting
Keeps emotions under control
Remains open to others' ideas and tries new things
Speaks clearly and persuasively in positive or negative situations
Listens and gets clarification
Responds well to questions
Demonstrates group presentation skills
Participates in meetings
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Gives and welcomes feedback
Contributes to building a positive team spirit
Puts success of team above own interests
Able to build morale and group commitments to goals and objectives
Supports everyone's efforts to succeed
Recognizes accomplishments of other team members
Writes clearly and informatively
Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively
Able to read and interpret written information
Develops workable implementation plans
Communicates changes effectively
Builds commitment and overcomes resistance
Prepares and supports those affected by change
Monitors transition and evaluates results
Delegates work assignments
Matches the responsibility to the person
Gives authority to work independently
Sets expectations and monitors delegated activities
Exhibits confidence in self and others
Inspires and motivates others to perform well
Effectively influences actions and opinions of others
Inspires respect and trust
Accepts feedback from others
Provides vision and inspiration to peers and subordinates
Gives appropriate recognition to others
Displays passion and optimism
Mobilizes others to fulfill the vision
Looks for ways to improve and promote quality
Demonstrates accuracy and thoroughness
Mobilizes others to fulfill the vision
Provides vision and inspiration to peers and subordinates
Understands business implications of decisions
Displays orientation to profitability
Demonstrates knowledge of market and competition
Aligns work with strategic goals
Works within approved budget
Contributes to profits and revenue
Conserves organizational resources
Shows respect and sensitivity for cultural differences
Promotes a harassment-free environment
Treats people with respect
Keeps commitments
Inspires the trust of others
Works with integrity and ethically
Upholds organizational values
Follows policies and procedures
Completes administrative tasks correctly and on time
Supports organization's goals and values
Supports affirmative action and respects diversity
Develops strategies to achieve organizational goals
Understands organization's strengths & weaknesses
Identifies external threats and opportunities
Adapts strategy to changing conditions
Adapts to changes in the work environment
Manages competing demands
Changes approach or method to best fit the situation
Able to deal with frequent change, delays, or unexpected events
Is consistently at work and on time
Ensures work responsibilities are covered when absent
Arrives at meetings and appointments on time
Follows instructions, responds to management direction
Takes responsibility for own actions
Keeps commitments
Commits to long hours of work when necessary to reach goals
Completes tasks on time or notifies appropriate person with an alternate plan
Volunteers readily
Undertakes self-development activities
Seeks increased responsibilities
Takes independent actions and calculated risks
Looks for and takes advantage of opportunities
Asks for and offers help when needed
Displays original thinking and creativity
Meets challenges with resourcefulness
Generates suggestions for improving work
Develops innovative approaches and ideas
Presents ideas and information in a manner that gets others' attention
Displays willingness to make decisions
Exhibits sound and accurate judgment
Supports and explains reasoning for decisions
Includes appropriate people in decision-making process
Makes timely decisions
Sets and achieves challenging goals
Demonstrates persistence and overcomes obstacles
Measures self against standard of excellence
Takes calculated risks to accomplish goals
Prioritizes and plans work activities
Uses time efficiently
Plans for additional resources
Sets goals and objectives
Organizes or schedules other people and their tasks
Develops realistic action plans
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration regardless of their status or position
Accepts responsibility for own actions
Follows through on commitments
Demonstrates accuracy and thoroughness
Looks for ways to improve and promote quality
Applies feedback to improve performance
Monitors own work to ensure quality
Meets productivity standards
Completes work in timely manner
Strives to increase productivity
Works quickly
Observes safety and security procedures
Reports potentially unsafe conditions

Qualifications

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with little or no supervision. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be proficient in the attributes identified in one of the first two categories and working knowledge of the other two categories:
Category 1
o Visual Basic, .NET, Web development, PL/SQL, T/SQL, TCP/IP Stored procedures
o ActiveX Data Objects (ADO)
o Visual Interdev and multi-tiered design
o VB script, Java Script and Active Server Page (ASP)
o ADO.net, VB/C#.net, ASP.net
Category 2
o JCL (jobs, proc, symbolic)
o MVS and UNIX operating systems
o COBOL (CICS and batch) and MVS file structures
o IBM utilities, TSO/ISPF
o MVS query and sort utilities
Category 3
o Structured coding and object based coding
o Change management and scheduling tools
o File transfer methods (FTP, AS2)
o Debugging tools
Education/Experience:
Bachelor's degree (B. A.) from four-year college or university; or at least six years of progressive experience and/or training; or equivalent combination of education and experience.
Three years or more of business exposure in a distribution or retail related field.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to apply advanced mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, VISIO, Microsoft Project and Microsoft Outlook.
Certificates and Licenses:
Certificates and/or Licenses – to be determined
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o Office environment with standard work schedule of 40 hours weekly and overtime as required.
o Position requires on-call responsibilities - 24 x 7 coverage and includes use of a pager or cell phone.
o While performing the duties of this job, the employee is regularly required to sit (prolonged sitting and typing – PC utilization expected to be at least 80% of daily activity); use of hands and fingers, handle, or feel and reach with hands and arms. The employee is frequently required to talk or listen. The employee is occasionally required to stand; walk and stoop, kneel or crouch.
o Communicate orally with business users, co-workers, and vendors in face-to-face, one-on-one settings, in group settings, or using the telephone.
Duties will require cognitive skills for comprehension, visual perceptions, calculation ability, attention (information processing), memory, and executive functions such as planning, problem-solving and self-monitoring.
o The employee must occasionally lift and/or move up to 10 pounds.
o Specific vision abilities required by this job include close vision.
o A wide degree of creativity and latitude is expected.