Cambria Suites White Plains - Downtown Food & Beverage Server job in White Plains, NY

Company
Cambria Suites White Plains - Downtown
Job Title
Food & Beverage Server
Job Type
Full-time, Part-time
Location
250 Main Street
White Plains, NY 10601

Food & Beverage Server

cambria suites white plains - downtown jobs

PRIMARY RESPONSIBILITIES:

  • Greet, seat, and engage customers in a friendly and courteous manner
  • Professionally serve hotel and transient restaurant guests, providing a warm and memorable experience.
  • Assist guests by bussing tables, delivering meals, and maintaining the breakfast buffet area.
  • Suggestive selling of wine, cappuccinos, and other complementary menu items to guests.
  • Mixes and serves alcoholic, non-alcoholic, and coffee barista coffee drinks to guests according to hotel specifications, courteously and efficiently, adhering to Brand Standards.
  • Check customer's' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Maintain high standards of cleanliness and professional service; keeping the entrance, buffet, restaurant, bar, and kitchen areas clean and well organized.
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Some ware-washing may be required
  • Open/Close and stock liquor, bar, and coffee products
  • Maintains a “can do” and a “guests first” attitude at all times
  • Operate cash register and credit card terminal to collect proper payments.
  • Knowledge and operation of the hotel P.O.S. computer system.
  • Knowledge of basic restaurant terminology
  • Complete knowledge of various hotel menu offerings.
  • Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
  • Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service.
  • Attends scheduled training sessions within the hotel as dictated by the Hilton brand and the hotel management.
  • Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, security of monies, guest security and emergency procedures as established.
  • Arrives at work in a timely fashion in accordance with the posted schedule.
  • Abides by established uniform guidelines.

REQUIREMENTS:

  • Must be able to legally serve and pour alcohol in the State of New York
  • Must be willing to work a variety of AM/PM/overnight, weekend and holiday shifts
  • Requires strong command of the English language to include speaking, reading and writing. Bilingual a plus.
  • Requires strong organizational skills.
  • Must be able to multi-task and work independently.
  • Able be able to be on your feet/stand/move for long periods of time.
  • Excellent people skills, listening and communication skills, and an energetic personality.
  • Meet/exceed customer and team expectations; a true desire to satisfy the needs of others in a fast paced environment
  • Must possess basic computer skills
  • Ability to accurately complete departmental paper work, such as daily or end of shift reports.
  • Cash handling experience strongly desired.
  • Able to lift, pull, or carry items weighing approximately 50 pounds

QUALIFICATIONS:

Education/Experience:

  • High School Diploma or Equivalent
  • 1 or more years Restaurant Experience

Certification: ServSafe and TIPS preferred, but not required

Additional Info

Job Industries

Company Overview

Cambria Suites White Plains - Downtown

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