Uptown Bar and Lounge Part-Time Servers job in Charlotte, NC

Company
Uptown Bar and Lounge
Job Title
Part-Time Servers
Job Type
Part-time
Location
5501 Josh Birmingham Pkwy
Concourse A
Charlotte, NC 28203

Part-Time Servers

uptown bar and lounge jobs

HOURS OF OPERATION:  5:00am- 8:00pm                                                                            

BENEFITS:

  • Discounted Meals
  • Paid Parking
  • Employer-Paid Airport Badging
  • Airport Discounts
  • Participation in Annual Bonus*

*restrictions apply

JOB DESCRIPTION

JOB PURPOSE:  The purpose of a server is to interact with our guests and ensure they have a great experience when dining at the airport. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic cooking knowledge.

  • Responsibilities include but are not limited to:
  • Accurately complete monetary transactions
  • Greet customers and present food and beverage menus
  • Make recommendations and answer all related inquiries
  • Check identification of customers to verify they are of legal drinking age
  • Take orders (food and beverage) directly from customers
  • Record food and beverage orders accurately into register system
  • Upsell food and beverage items to customers
  • Respond promptly to requests from customers in a polite and professional fashion
  • Attempt to limit problems related to customers' excessive drinking by following established procedures
  • Process transactions using the POS system
  • Prepare checks for customers
  • Process customer payments
  • Comply with all health, safety and hygiene standards and policies
  • Balance the cash register at the start and close of each shift
  • Monitor inventory 
  • Effectively communicate with customers, team, and managers
  • Have working knowledge of all drink recipes by the end of training
  • Ability to work in a fast-paced environment
  • Execute and enforce all state liquor laws & company policies in regards to alcohol
  • Flexibility and adaptability in an ever-changing environment
  • Adhering to all company and health department food safety procedures
  • Positive attitude towards fellow employees and guests of the bar/restaurant
  • Complete all daily cleaning duties, including but not limited to tables, chairs, windows, window ledges, trash cans, and floor areas
  • Effectively communicate with customers, team, and managers
  • Ability to work in a fast-paced environment and work in a standing position for long periods of time (up to 5 hours)

REQUIRMENTS & QUALIFICATIONS

  • Minimum of 3 years of server experience
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Strong interpersonal and communication skills.  Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, procedure manuals, and product documentation.  Ability to effectively communicate with customers, peers, and management.  Ability to communicate on the telephone with proper etiquette.
  • Knowledge of basic math functions such as addition, subtraction, multiplication, and division.  Ability to use calculator. Must be able to complete monetary transactions (with or without the POS System)
  • Proven ability to develop relationships with customers and co-workers
  • Ability to positively and pro-actively handle customer concerns and prioritize multiple tasks in a fast paced environment.
  • Maintain a flexible schedule based on business needs, including mornings, afternoons, evenings, weekends, and holidays.
  • Ability to lift and mobilize medium to large items, up to 60lbs, while utilizing appropriate equipment and safety techniques
  • Ability to constantly move, talk, hear, reach, and stand.  May occasionally involve stooping, kneeling, crouching, and climbing ladders.

About SB&J Enterprises Inc.

SB&J Enterprises’ mission is to exceed the expectations of our guests, partners, affiliates and ourselves by passionately delivering quality product and exceptional service in an inviting environment, while strengthening the relationships and economy of our local communities.

SB&J Enterprises, Incorporated, a local leader in the airport concession industry, is a family-owned, minority business, operating in Charlotte-Douglas International Airport.  For more than 30 years, SB&J Enterprises, has committed to providing both business and personal travelers, with quality products and outstanding service in a family-friendly environment.

Additional Info

Minimum Age
18+ years old

Job Industries

Company Overview

SBJ Enterprises - Uptown Bar and Lounge

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