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Retail Third Key Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | palo alto, California |
About this job
Our story began 25 years ago with a simple but revolutionary idea -- to create the perfect cup of coffee. An industry pioneer, Nestl Nespresso has become an international reference for the highest quality coffee and an iconic symbol of refined elegance. We are now in more than 50 countries and our team has grown well beyond 7,000 employees. We are part of Nestl SA in Switzerland, the world's largest food company. Nespresso USA continues to drive momentum and innovation in our market segment, and in North America, we're just getting started.
Come join our growing team, the taste of something better awaits you! Nespresso USA is seeking a dynamic, sales-driven, Team Leader to join our boutique in the Palo Alto location!
Key Responsibilities
* Contribute to the maintenance of the Boutique appearance according to company policy, (clean well-ordered, correct equipment, properly presented)
* Fill the display cubicles with capsules, machines and accessories on a daily basis.
* Welcome Boutique clientele and identify their needs; advising on Nespresso products and services.
* Acquire new Boutique customers, opening their accounts and presenting information to clientele on Boutique and Nespresso Club services
* Contribute to individual and boutique sales targets
* Ensure adherence to Cash Management and Cash Handling Procedures
* Assist with inventory counts and reporting stock deficiencies to Boutique Manager and Assistant Manager
* Work with Boutique Management to develop a schedule for staff to assist in Boutique daily task responsibilities
* Assist with training of new employees on POS system, Coffee, Machines and Opening and Closing tasks
* Ensure a safe work environment reporting all incidents/hazards to appropriate business partners
* Comply with all Boutique policies and procedures; ensuring all cash management procedures are properly followed
* Build and maintain good communication with all members of corporate offices, mall offices and other partner stores
* Continuously inspire staff to drive assigned sales and productivity goals and deliver results
* Ensure uniform standards are reflective of the brand image and adhered to at all times
* Comply with all applicable State and Federal Employment laws and guidelines
Qualifications
Education:
* High School Diploma or GED required
* Bachelor Degree preferred
Requirements:
* 2+ years prior extensive professional experience in retail
* Excellent communication skills
* Exceptional customer service skills
* Proficiency with computers and Microsoft Word, Excel and Outlook email
* Must have full availability to work evenings, weekends and holidays
Physical Requirements:
* Must be able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use of ladders or stairs
* Must be able to balance, stoop, kneel, crouch or crawl and stand for extended periods of time
The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Come join our growing team, the taste of something better awaits you! Nespresso USA is seeking a dynamic, sales-driven, Team Leader to join our boutique in the Palo Alto location!
Key Responsibilities
* Contribute to the maintenance of the Boutique appearance according to company policy, (clean well-ordered, correct equipment, properly presented)
* Fill the display cubicles with capsules, machines and accessories on a daily basis.
* Welcome Boutique clientele and identify their needs; advising on Nespresso products and services.
* Acquire new Boutique customers, opening their accounts and presenting information to clientele on Boutique and Nespresso Club services
* Contribute to individual and boutique sales targets
* Ensure adherence to Cash Management and Cash Handling Procedures
* Assist with inventory counts and reporting stock deficiencies to Boutique Manager and Assistant Manager
* Work with Boutique Management to develop a schedule for staff to assist in Boutique daily task responsibilities
* Assist with training of new employees on POS system, Coffee, Machines and Opening and Closing tasks
* Ensure a safe work environment reporting all incidents/hazards to appropriate business partners
* Comply with all Boutique policies and procedures; ensuring all cash management procedures are properly followed
* Build and maintain good communication with all members of corporate offices, mall offices and other partner stores
* Continuously inspire staff to drive assigned sales and productivity goals and deliver results
* Ensure uniform standards are reflective of the brand image and adhered to at all times
* Comply with all applicable State and Federal Employment laws and guidelines
Qualifications
Education:
* High School Diploma or GED required
* Bachelor Degree preferred
Requirements:
* 2+ years prior extensive professional experience in retail
* Excellent communication skills
* Exceptional customer service skills
* Proficiency with computers and Microsoft Word, Excel and Outlook email
* Must have full availability to work evenings, weekends and holidays
Physical Requirements:
* Must be able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use of ladders or stairs
* Must be able to balance, stoop, kneel, crouch or crawl and stand for extended periods of time
The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran