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Customer Service Representatives
| Hours | Full-time, Part-time |
|---|---|
| Location | 9706 Bilbrook Pl Austin, Texas |
About this job
We have a part-time/full-time opening for a Customer Service Representatives.
Must be able to work various shifts per week.
- Be authorized to work in the United States.
Wage: To be discussed
Requirements
Learn new skills now to get promoted fast and prepare for a great career!
While other people are trying to figure out what they are going to do with their lives, you can learn skills that will advance your career quickly. When you become part of the Valvoline team, you learn:
- how to service a car, step-by-step
- how to provide world class customer service
- how to be part of a team and manage one
- how to manage the financial side of a business
- how to train others
- and that is just the beginning
Valvoline will provide the training you need to progress your career as quickly as your skills and abilities allow. If you have a positive & friendly attitude and the desire to learn, then we want you to join our team!
We are currently seeking Customer Service Representatives
We don’t just talk a good game either, we really do promote from within. After all, 90% of our Service Center Managers started as an hourly Technician.
Additional Info
Driving
Valid Driver’s License
Minimum Age
18+ years old
Additional
Job Requirements
- Have a positive, friendly attitude, along with a customer service mentality and the ability to be a team player.
- Enjoy working in a fast paced environment in varying temperature conditions and demonstrate a high sense of urgency/energy.
- Possess the desire and ability to learn, as well as demonstrate personal responsibility.
- Able to learn and utilize various automotive tools and retail POS computer system, including keyboard and mouse.
- You aren't afraid to smile.
Physical Requirements
- Able to lift up to 50 pounds.
- Have full body mobility and be able to twist, turn, bend at the waist, squat and go up and down stairs.
- Able to work on your feet for extended periods of time with hands above the head.
Job Duties:
- Perform top-side and bottom-side services by: Lubricating suspension and driveline fittings; draining the oil from the vehicle; replacing the oil filter; checking the rear differential, transfer case, manual transmission and front differential/transaxle; checking and filling fluids under the hood; pulling out and replacing air filters, batteries and windshield wipers and checking tire pressure
- Performing additional preventive maintenance services: Transmission fluid exchange; coolant exchange; fuel system cleaning; serpentine belt replacement; gearbox fluid exchange; tire rotation and A/C recharge
- Communicate verbally and visually with other Technicians to ensure all services have been performed correctly and that all caps, covers, plugs and parts are reinstalled properly
- Ensure customers are taken care of in a timely and professional manner while maintaining a positive attitude
- Greeting customers; answering questions; presenting maintenance recommendations; closing the sale
- Maintain the top-side service area; keeping the customer waiting area, restrooms, counters and desk areas neat, clean and well-organized to enhance the customer experience
- Perform other duties as assigned
Job Benefits
We offer an outstanding training program along with competitive benefits.
- A Fun Work Environment
- Employee Discounts
- Advancement Opportunities
- Hands on Super-Pro Training
- Great Team Spirit and Much More!
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