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Customer Service Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | 111 West 2nd Street Jamestown, New York |
About this job
We have immediate openings for part-time/full-time oCustomer Service Representatives.
- Must have a high school diploma or equivalent.
- Be authorized to work in the United States.
- Must have reliable transportation.
- Background check required.
Requirements
Come join our team at The Connection®
The Connection® is an award winning provider of outsourced call center services. We are proud to have been awarded by Customer Interaction Solutions Magazine the MVP of Quality Award, as well as distinguished as one of the Top 50 inbound contact center service agencies in the country. The Connection is currently hiring inbound Customer Service Representatives for a variety of shifts!
Responsibilities include (but are not limited to) the following: *Answer inbound calls and respond to customer requests. *Provide customers with professional and knowledgeable customer support by addressing their issues timely and accurately. *Track customer issues by documenting the call and its resolution to identify trends and areas of improvement.
The Connection® offers:
*A competitive wage with paid training
*Performance driven wage increases
*Advancement opportunities
*Benefits and a generous paid time off plan (for full-time, regular positions)
If you are a dynamic, friendly and professional person who wants to join an organization where you can grow your skills and career, The Connection® is the place to be! If you are a person with a passion for customer service, apply today!
TO APPLY: text CONNECTION2 to 77453, visit our call center located at 111 West Second Street, Suite 5000 in Jamestown or apply online at .
Mobile text messages are intended for subscribers over the age of 18 and are delivered via USA short code 77453. You may receive up to 2 message(s) per month for text alerts. Message and data rates may apply. For help, text HELP to 77453, or email . You may stop your mobile subscription at anytime by texting STOP to 77453.
The Connection® is an EEO/Affirmative Action Employer M/F/D