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Manager on Duty - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Willcox, AZ Willcox, Arizona |
About this job
The Manager On Duty is an hourly team member assigned for limited periods of time to temporarily assume and be authorized to perform the duties and responsibilities of the General Manager as described in the General Manager Job Description, including but not limited to supervision of the property staff and all other aspects of day to day routine operations of the property. This includes maintaining the standards and procedures at the property as well as ensuring the continued operation of the property. While on temporary assignment as an MOD, the team member will not normally be scheduled for their regular shift in their regular position. During this temporary assignment, the MOD may be required to reside at the property premises.
PRIMARY DUTIES & RESPONSIBILITIES:
• Service Mindset: Talk to guests daily about their stay to proactively identify and address problems
• Positive Guest Experience: Ensure information is available regarding property and local amenities, identify and address guest issues onsite and from customer complaint calls
• Staffing and Supervision: Supervision of property staff in the General Manager’s absence (may include scheduling, and responding to staff shortages)
• Team Member Relations: Maintain positive Team Member relations at the property, respond to Team Member concerns and complaints, set the example for Team Member interaction with each other
• Quality Adherence:
• Safeguard all Motel 6 / Studio 6 Assets: Assist the General Manager in implementing and managing the property’s Safety and Security program as outlined in the Safety and Security Manual
• Support: Issue supplies and equipment as needed, perform duties of Clean Team, Maintenance Team, Welcome Team or other supervisory staff as needed due to special circumstances and/or as requested by management
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
• High School diploma or equivalent
• Computer proficiency, including Windows, Outlook, Word and Excel
• Good communication Skills
• Ability to exercise independent discretion and judgment in performing managerial duties and responsibilities
• Must be able to meet the job requirements for all property positions in order to perform them as needed
• New hires, must meet all G6 Hospitality’s employment qualifications in force at time of hiring, including successful passing of background check
• Possess a valid driver’s license
PRIMARY DUTIES & RESPONSIBILITIES:
• Service Mindset: Talk to guests daily about their stay to proactively identify and address problems
• Positive Guest Experience: Ensure information is available regarding property and local amenities, identify and address guest issues onsite and from customer complaint calls
• Staffing and Supervision: Supervision of property staff in the General Manager’s absence (may include scheduling, and responding to staff shortages)
• Team Member Relations: Maintain positive Team Member relations at the property, respond to Team Member concerns and complaints, set the example for Team Member interaction with each other
• Quality Adherence:
• Safeguard all Motel 6 / Studio 6 Assets: Assist the General Manager in implementing and managing the property’s Safety and Security program as outlined in the Safety and Security Manual
• Support: Issue supplies and equipment as needed, perform duties of Clean Team, Maintenance Team, Welcome Team or other supervisory staff as needed due to special circumstances and/or as requested by management
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
• High School diploma or equivalent
• Computer proficiency, including Windows, Outlook, Word and Excel
• Good communication Skills
• Ability to exercise independent discretion and judgment in performing managerial duties and responsibilities
• Must be able to meet the job requirements for all property positions in order to perform them as needed
• New hires, must meet all G6 Hospitality’s employment qualifications in force at time of hiring, including successful passing of background check
• Possess a valid driver’s license