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in Pittsburgh, PA

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Hours Full-time, Part-time
Location Pittsburgh, Pennsylvania

About this job

Banquet House Attendant

The ideal candidate is passionate about service and thrives in a fast paced, changing environment. With a keen eye for detail, the Banquet House Attendant ensures the room is set perfectly for each function exceeding guest's expectations. The candidate is adaptable and assists clients with all last minute changes. The position requires a service professional with excellent organizational, technical, and communication skills.

Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Summary of Responsibilities:

Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offers professional, engaging and friendly service

* Sets up tables, chairs, dance floors, staging, linens and assist with tabletop setup as directed

* Ensures line by line delivery on Banquet Event Order requirements

* Maintains cleanliness of banquet space

* Safeguards assets and maintains all banquet equipment

* Actively furthers relationships with On-Site clients and enhances Meeting planner Satisfaction

* Follows service essentials at all times

* Partners with AV vendors to ensure seamless delivery and set-up

* Handles all guest enquiries

* Aware of all business within hotel on a daily basis and able to guide guests accordingly

* Other duties as assigned

Qualifications:

* Previous experience is an asset

* Excellent written/verbal communication and interpersonal skills

* Strong guest service orientation

* Able to balance a variety of conflicting priorities while providing guest service

* Experience in a luxury property helpful

Physical Aspects of Position (include but are not limited to):

* Bending

* Twisting

* Kneeling

* Walking for up to 6 - 10 hrs

* Sitting

* Lifting weights in excess of 50 pounds

* Pushing/Pulling/Lifting weights in excess of 50 pounds

Visa Requirements: Must have proof of valid U.S. work authorization.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!