The job below is no longer available.
Guest Service Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Key Largo, Florida |
About this job
Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!
The Guest Services Manager coordinates front office activities of hotel and resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries. Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures. Confers and cooperates with other department heads to ensure coordination of hotel activities. Answers inquiries pertaining to hotel policies and services. Greets important guests. Arranges for private telephone line and other special services.
QUALIFICATIONS:
* Prefer 1+ year departmental management or supervisory experience in hotel front office.
* Ability to manage and lead each discipline of the department independently.
* Ability to communicate effectively with the public and other Team Members.
* Strong computer skills.
* Present confident and professional appearance.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
The Guest Services Manager coordinates front office activities of hotel and resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries. Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures. Confers and cooperates with other department heads to ensure coordination of hotel activities. Answers inquiries pertaining to hotel policies and services. Greets important guests. Arranges for private telephone line and other special services.
QUALIFICATIONS:
* Prefer 1+ year departmental management or supervisory experience in hotel front office.
* Ability to manage and lead each discipline of the department independently.
* Ability to communicate effectively with the public and other Team Members.
* Strong computer skills.
* Present confident and professional appearance.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
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