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About this job

Retail Sales Associate

In this role, you will utilize your personality and strong sales background to drive wireless-prepaid sales and provide excellent customer service in our retail store locations. If you are a results-driven sales professional who remains poised in a fast paced environment, we would love to hear from you.



Essential Functions


  • Greet customers and ascertain what each customer wants or needs.

  • Assist customers with new activations.

  • Describe merchandise and assist customers theoperationand care of merchandise.

  • Compute sales prices, total purchases and receive and process cash or credit payment.

  • Educates customers on wireless plans, products and services.

  • Prepare sales slips or sales contracts.

  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

  • Maintain records related to sales.

  • Demonstrate use or operation of merchandise.

  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

  • Arrange and display merchandise to promote sales.

  • Exchange merchandise for customers and accept returns.



Qualifications


  • High School Diploma or GED

  • Some College experience preferred

  • At least 1 year of sales (or customer service) experience

  • Excellent written and verbal communication skills

  • Basic PC skills including computer navigation, email and internet

  • Knowledge of Microsoft Office