Toys R Us Express Store Supervisor

# Description **_General Description/Primary Purpose_** **** The Express Store Supervisor will report directly to the Express Store Team Leader and will be responsible for all aspects of the operation in the Store Team Leader's absence. **_Description of duties and task essential job functions_** * Evaluate associate's performance and coach them on performance-related problems and on their general development. (N/A) * Provide training to associates on a one-to-one basis on Guest service, Product knowledge, Merchandising, selling skills, safe merchandising techniques and use of equipment. * Motivate associates, foster teamwork and champion change when it occurs. * Cultivate and role model best selling and service practices. Actively engage guests at all times and ensure associates are doing the same. * Drive sales though activities such as guest engagement, product demonstrations, and suggestion selling in order to maximize the value of each guest visit. * Ensures proper merchandising and signage of all sales floor areas, at all times. * Supervises unloading of all trucks and flow of merchandise to sales floor or storage as appropriate. * Preserve Company assets by controlling shrink, labor costs & risk exposure * Ensure proper opening and closing of location according to store scheduled hours, including store recover and activating/deactivating the location alarm (if applicable) * Ensure all transactions are accounted for through the proper handling of all cash, receipts, and reports. Ensure that night deposit is made in a timely fashion. * Ensure all fixtures are in good repair and are set properly per fixture plan. * Act as a role model of appropriate loss prevention/risk management behavior and ensure associates are effectively trained in these areas. * Execute all initiatives per Company SOP * Other tasks and duties as assigned # Qualifications *_Required Knowledge, Skills and Abilities_* Adapt and Learn * Champion/manage Change * Self Development * Demonstrate adaptability Communication * Foster open communication * Build relationships Drive for Results * Drive execution * Lead courageously Focus on Guest * Provide superior levels of guest engagement Problem Solving * Use Sound judgment * Apply Technical/functional expertise Talent Enhancement * Coach & develop people * Leverage individual and cultural diversity Working Together: * Inspire Trust * Create a positive workplace environment _Required Qualifications:_ * Exceptional leadership, communication & training skills * Ability to handle/prioritize multiple projects * Able to identify others' strengths & assign work accordingly * Passion for Guest Service * Product knowledge * Results ownership * Organization knowledge - know the business. Use technical/functional expertise. * Commitment to delivering the promises we make in our Mission Statement **Job Function:** Department Supervisor **Primary Location:** USA-LA-Gonzales **Schedule:** Flexible **Brand:** Toys 'R' US **Req ID:** 60431