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Hours Full-time, Part-time
Location Bellevue, WA
Bellevue, Washington

About this job

As America'™s Un-carrier, T-Mobile US, Inc. (NYSE: 'Å“TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company'™s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 58 million wireless subscribers and provides products and services through 70,000 points of distribution.

Contributes to T-Mobile success by delivering and implementing large or complex new systems, projects, processes, and/or programs that improve profitability, reduce costs, streamline operations, or enhance service to the business and customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and implement new solutions.Enterprise Core CompetenciesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Essential Functions
  • Assembles key players on the project team and nurtures internal working relationships across the enterprise which fosters the development of cross functional teamwork. Delegates project responsibilities and task interfaces, directs, motivates and manages the project work and resources involved within the project. Ensures timely activity, integration and productivity of technical support and administers efficient use of resources to meet requirements with clear identification of task completion. Question ambiguous responsibilities and manage conflicts to an early resolution and escalation of any unresolved issues. Plays a support role with technical solutions ensuring all groups' responsibilities are included
  • Facilitate the creation of the project charter and examine project related technical documentation for completeness and latest versions and insure availability and distribution to all project team members. Insure required document review and approvals according to company standards and processes.
  • Facilitate creation of work breakdown structures, develop and update project schedules/plans with actual and forecasted deliverables and manage deviations from plan. Analyze validity of schedules submitted by outside parties contributing to the project. Distribute schedules in various formats and detail to suit different users or audiences. Monitor actual project progress, compare to baseline and report progress against schedule. Document, obtain approval, and track all changes in project parameters. Produce detailed reports and notifications as appropriate and communicate project status to respective stakeholders and project sponsor. Approve or recommend all required commitments and liaise with supplier and contractor representatives.
  • Identify Risks in projects and use proven PM techniques to assess and mitigate. Facilitate project risk reviews and appropriate mitigation. Examine risks associated with the work, proposed contracts and major changes, and make recommendations for handling or equitable sharing. Document the impacts on schedule of proposed changes and develop program solutions to minimize the impact and ensure alignment to time and scope.
  • Attend and/or host management and project team meetings as required keeping the project team informed and progressing including project reviews with stakeholders as necessary to perform ongoing assessments on the progress of projects
  • Upon project completion or premature cessation, close all project documentation and archive actual appropriate records and achievements for estimating future similar projects. Coordinate practical details of the transfer of the care, custody and control of the final product including assembly and transfer of operational and maintenance documentation. Provide recommendations of lessons learned for improvements in process and procedure both within the PM structure as well as across groups


Minimum RequiredMinimum 5+ year's industry experience as a program or product manager within a technology environment, with a progressive record of successful delivery of complex solutions, systems, or services.Familiarity with enterprise solutions, such as web services, workflow modeling and enterprise application integration.Detail oriented; able to prioritize, speak and direct as a business leader; problem solving skills a must.Effective written and oral communication with multiple levels of business and technical leadershipMaturity, judgment, negotiation/influence skills, analytical skills, and leadership skills are essential.Ability to assess and implement successful, focused, integrated product development plansKnowledge of new product development processes, go to market strategies, and product life cycle management.Awareness of general accounting practices, related to project management - including budgeting, invoicing, purchase orders, and accounts payableExperience working in a technical industry.Ability to able to credibly coordinate between technical teams and business stakeholdersDesired
  • Experience working on projects in a wireless industry
  • Experience with projects deploying hardware, logistics planning and network engineering preferred
  • Ability to occasionally work outside of normal business hours
  • Retail experience
  • Strong presentation skills - Comfortable presenting to a variety of audiences
EducationMinimum RequiredBachelors' Degree in computer Science, Business Administration, Project Management or a combination of equivalent experience and education in lieu of degree is acceptableDesired Education:Master's / Advanced Degree