Program Manager, Sales Operations

As America'™s Un-carrier, T-Mobile US, Inc. (NYSE: 'Å“TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company'™s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 58 million wireless subscribers and provides products and services through 70,000 points of distribution.

Supports the Product Knowledge Sales training design team by providing business support, including budgets, contract assistance, and day-to-day management of key project deliverables. May manage the development and implementation process of product and/or service training deliverables. Coordinates departmental or cross-functional teams, focused on delivering new or upgrading existing product and/or service training and/or communication. Enterprise Core CompetenciesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.Essential Functions

• Develops project plans and schedules and provides budget oversight for key initiatives for the Product Knowledge Sales training design team. Leads kick-off, training/communication reviews and other program meetings.
• Manages contracts and vendors. Acts as a liaison between Management and vendor/partners on contract development, execution and vendor management.
• Works with other program managers and management to identify and address cross-project dependences.
• Conducts lessons learned exercise on key projects and initiatives and incorporates learnings/best practices into future projects.

Minimum Required

• 2+ years' experience in organizational programs, contract management, or related area.
• 2+ years of supervisory or program management experience.
• Demonstrated knowledge of and experience with budget management, including experience with financial principles and forecasting techniques.
• Demonstrated experience managing and implementing medium to large programs, including identifying, maintaining, and/or adjusting the cost, scope, and resources, managing vendors, and overseeing the formal planning, tracking, and reporting of program performance.
• 1+ year experience managing cross-functional teams.
• Must be proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.
• Demonstrated ability to work independently. Self-starter.
• Strong program management skills and knowledge of best practices.
• Strong analytical, organizational and communication skills (oral and written).
• Experience with team-based program management tools, such as SharePoint.

Desired

• Experience in agile project management working in a competitive, fast paced environment
• Experience supporting large cross functional projects working closely with learning and development, methods and procedures, and marketing teams.
• Strong vendor management skills

EducationMinimum Required

• Bachelors' Degree. Instructional Design, Education, Business, Communication or related field preferred
• Four years of program/project management work experience may be considered in lieu of degree