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in Pleasanton, CA

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Hours Full-time, Part-time
Location Pleasanton, CA
Pleasanton, California

About this job

Universal Protection Service, the largest retail security provider in the industry, is seeking Security Officers to work at Stoneridge Mall. Our team is growing, and this is THE IDEAL TIME to get into security with a well established team and a great company. Stoneridge Mall welcomes applicants who are new to the industry, and those seeking a change.

Universal Protection Service is proudly celebrating 50 years of being in business and is the largest privately owned security organization in the U.S. We attribute our growth and success to our exceptional employees. If you like being part of a winning team and providing exceptional customer service, we may have an opportunity for you!

We proudly support the 100,000 Jobs Mission, a group of leading U.S. companies whose goal is to collectively hire 100,000 transitioning service members and military veterans by 2020.

Online applications now being accepted. Cover Letters and Resumes can be addressed to the Director of Security at Stoneridge Mall

Email stoneridge.sd.mall@universalpro.com

Full-Time, SET SCHEDULES open

**Must be willing to be trained in the use of handcuffs and Citizens Arrest.

**Excellent on the job training and growth opportunities!

Bike Patrol and Foot Patrol also open.

Qualified applicants must be 21 years of age or older and have a valid driver's license for the state in which applying. All applicants must be eligible to meet our company driving standards.

**The ideal candidate for the Security Officer position is customer service oriented, and enjoys interacting with the public. Prior Security, Military, or Law Enforcement experience is preferred, but applicants considering a career in Law Enforcement or with a Customer Service background are encouraged to apply.

The successful Security Officer candidate is responsible for providing security services at assigned locations. Duties include, but are not limited to:
  • Patrol the interior and exterior areas of center on foot and in vehicle
  • Execute security services as outlined in site-specific Post orders and directed by Security Management
  • Engage with the general public to offer assistance and directions
  • Assist with the general operations of this unique facility
  • Observe and report suspicious activities and persons
  • Write detailed narrative reports using company reporting software
  • Actively enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance
Position Requirements

Qualified applicants for the Retail Security Officer position will meet the minimum requirements, as described below:
  • High school diploma or equivalent required.
  • Qualified applicants must be 21 years of age or older and have a valid driver's license for the state in which applying. All applicants must be eligible to meet our company driving standards.
  • Must be able to obtain a valid Guard License as required in the state for which you are applying.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty.
  • Must display exceptional customer service and communication skills.
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites.


Essential Physical and Mental Functions
  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
  • Climb stairs, ramps, or ladders occasionally during shift
  • Occasionally bend/twist at waist/knees/neck to perform various duties
  • Occasionally lift or carry up to 40 pounds
  • Run as needed
  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
  • Must be able to read and understand all operating procedures and instructions
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)


EOE/Minorities/Females/Vet/Disability

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce. Division West - Universal Protection Service Post Internal Days 0