Customer Service Rep (Management Trainee) - Full-time / Part-time

Job Description

The nation's largest peer-to-peer car rental marketplace, enabling individuals to rent cars from other individuals. We are a six-year startup, led by an experienced management team and backed by top-tier investors, including Canaan Partners, August Capital, Google Ventures, and Shasta Ventures.

We are looking for an entrepreneurial-minded college graduate to join our team as a Management Trainee to play a key role in scaling our airport operations. Currently servicing two cities, San Francisco (SFO) and Los Angeles (LAX), our mission is to master our unique model in these markets and expand to new markets across North America with the management skills we've developed from within.

An entrepreneurial drive and mindset are essential; you will be on the front lines of developing and managing a unique new business model, while providing a customer service experience superior to traditional car rental. Achieving our mission is not a one-year project; we are looking for someone who has the vision and determination to grow with us.

While our mission and your role with us will be thrilling and will change car rental forever, have no illusions that your role and duties will be without hard work and challenges. This is car rental, with a customer satisfaction focus: you will be handling every facet of customer interaction including checking members in and out of vehicles, handling member concerns, and preparing vehicles for rent during periods of extreme demand.

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.