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in Pelham, AL
Sales/Customer Service - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Pelham, AL Pelham, Alabama |
About this job
Job Description
Position Purpose:Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments. Specific store departments may include Building Materials, Dcor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Major Tasks, Responsibilities & Key Accountabilities:
Provide fast, friendly service
Is knowledgeable about products and services offered by The Home Depot
Nature and Scope:
Environmental Job Requirements:
Environment:
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors
Travel:
Typically requires overnight travel less than 10% of the time .
Minimum Qualifications
Must be eighteen years of age or older
Must be legally permitted to work in the United States
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)
Additional Qualifications:
Physical Job Requirements
- Requires the ability to move around the store and maneuver merchandise when necessary
- Requires listening for customer service calls, personal pages and general information announcements
- Requires moving around the store to assist Customers
- Requires recognizing, identifying and using merchandise and necessary reports.
Preferred Qualifications
2+ years Retail Sales or Trade experience
2+ years Customer Service experience
Knowledge, Skills, Abilities and Competencies: