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in Chattanooga, TN

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Hours Full-time, Part-time
Location Chattanooga, TN
Chattanooga, Tennessee

About this job

Must Have:
Call Center Experience, Customer Service Experience, Worked in Office Setting

Responsibilities:
Professionally handle incoming telephone calls from Internal and External customers.

Take appropriate action to resolve the question or complaint timely and accurately.

Enter telephone inquiry report of contact into customer service intake screen.

Maintain telephone performance goals established by the specified division.

Work with all departments in the division or company to resolve customer service inquiry issues.

Attend available training sessions to further enhance skills.

The ability to talk while keying is essential.

Ensure timely and accurate completion of daily/weekly telephone reports.

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.