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Hours Full-time, Part-time
Location 193 - 32065
Orange Park, Florida

About this job

The world's trusted source of non-medical services and home care for seniors is looking for an Administrative Assistant to join our team.  

SUMMARY
Provide administrative support to all office staff. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.

Primary Responsibilities:
  • Answer incoming calls in a friendly, professional and knowledgeable manner
  • Greet and welcome each visitor in a friendly, warm and professional manner
  • Distribute incoming calls to the appropriate staff members
  • Input client and caregiver information into computer
  • Ensure that all client and caregiver files are kept accurate and up-to-date according to state regulations
  • Demonstrate open and effective communication with franchise owner and colleagues
  • Maintain confidentiality in all aspects of client, staff and agency information
  • Create and modify documents such as reports, memos, letters and financial statements using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office or other programs.
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
  • Setup and coordinate meetings and training sessions.
  • Maintain and distribute staff weekly schedules.
  • Maintain office calendar to coordinate work flow and meetings.
  • Attend staff or other meetings as requested in order to record minutes.
  • Compile, transcribe and distribute minutes of meetings.
  • Support staff in assigned project-based work.
  • Collect and maintain inventory of office equipment and supplies.
  • Research, price and purchase office furniture, equipment and supplies.
  • Arrange for the repair and maintenance of office equipment.
  • Assist with overall maintenance of the organization and office.
  • Other duties as assigned.
 
Knowledge, Skills and Abilities:
  • At least three (1) year of experience in general office responsibilities and procedures.
  • This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • This position must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Ability to organize and prioritize daily, monthly and yearly work.
  • Ability to establish good working relationships with management, colleagues, the franchise owners, clients, CAREGivers and the community
  • Ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Ability to present a professional appearance and demeanor.
  • Ability to operate standard office equipment, including but not limited to, computers,telephone systems, calculators, copiers and facsimile machines.
  • Must be patient and congenial on the telephone. 
  • Must have computer skills and be proficient in Microsoft Office in Word and Excel
  • Ability to work evenings or weekends as required
  • Ability to perform duties in a professional office setting
  • Ability to follow oral and written instructions.
  • Ability to work well either alone or as part of a team
  • Knowledge of the senior care industry
The Home Instead Senior Care® network of locally owned and operated franchises is one of the most trusted networks of home care worldwide. An innovator in elder care since 1994, Home Instead Senior Care is dedicated exclusively to helping seniors stay in their homes as they age.