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in Ontario, CA
Collector - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Ontario, CA Ontario, California |
About this job
- Performs a variety of operational tasks for the most complex processes or functions.
- Takes accountability for entire process from receipt of work to resolution and closure.
- Tasks require coordination of information among various operational areas and customers.
- Uses multiple online systems.
- Duties may include: receiving and reviewing incoming work, contacting appropriate resources as needed; entering transactions into CRT/PC, verifying accuracy; balancing general ledger accounts; resolving complex customer issues using multiple resources and records; preparing, editing, distributing, and/or correcting specialized and/or complex documents.
- Works under general supervision following established procedures.
- Exercises some judgment within guidelines.
- Considered a subject matter expert on operational issues related to process or function.
- Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed