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Customer Service Representative - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 1703 Phyllis Street, Suite 105 Bentonville, Arkansas |
About this job
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned
Process deposits, withdrawals, check cashing and other Bank transactions including night depository and ATM
Process electronic data changes and updates in computer system including contact information, CD renewals and other electronic customer data
Manage assigned portfolio of accounts consistently identifying opportunities to cross-sell bank products and services and generate referral to appropriate account manager
Process new account opening transactions and vesting changes
Responsible for reviewing and verifying daily reports assigned by Branch Management
Processes all paperwork associated with transactions including proper filing or discarding of sensitive information
Required to answer the branch telephone calls and assist with customer requests or issues
Involves supervisor if transactions are over authority limits or exceptionally complex
Responsible for loss prevention in the processing of all transactions and duties
Consistently balance cash drawer accurately within established time frame
Maintain neat, clean, and organized work station which is well stocked with supplies, brochures, and marketing materials
The position may require involvement with various outside programs to complete credit hours for the Community Re-investment Act (CRA)
Perform any and all other duties deemed necessary and reasonable to support the Branch and achieve sales and service goals
Responsible for adhering to and complying with all Bank policies and Federal and State banking laws and regulations
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Other duties may be assigned
Process deposits, withdrawals, check cashing and other Bank transactions including night depository and ATM
Process electronic data changes and updates in computer system including contact information, CD renewals and other electronic customer data
Manage assigned portfolio of accounts consistently identifying opportunities to cross-sell bank products and services and generate referral to appropriate account manager
Process new account opening transactions and vesting changes
Responsible for reviewing and verifying daily reports assigned by Branch Management
Processes all paperwork associated with transactions including proper filing or discarding of sensitive information
Required to answer the branch telephone calls and assist with customer requests or issues
Involves supervisor if transactions are over authority limits or exceptionally complex
Responsible for loss prevention in the processing of all transactions and duties
Consistently balance cash drawer accurately within established time frame
Maintain neat, clean, and organized work station which is well stocked with supplies, brochures, and marketing materials
The position may require involvement with various outside programs to complete credit hours for the Community Re-investment Act (CRA)
Perform any and all other duties deemed necessary and reasonable to support the Branch and achieve sales and service goals
Responsible for adhering to and complying with all Bank policies and Federal and State banking laws and regulations
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Banking experience or experience in retail sales and cash handling
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