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About this job

Appliance Service Technician

Job Description

Use your Technical background to launch an exciting career in the Service Division of one of the nation’s leading retailers! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Appliance Service Technicians to join our growing service team.

As part of a fast-paced, dynamic service team, you will develop relationships with our customers and ensure that each customer’s needs are met in a quick and efficient manner. Whether you have previous technician experience OR are mechanically oriented with a great personality and work ethic, this is a great opportunity to pursue a rewarding career with a company known for quality and big savings. Apply today!

This position will service the Newark/Wilmington, DE areas.

Job Responsibilities

As an Appliance Service Technician, you will build customer confidence, provide accurate information, and promote the company by providing high quality in-home appliance repair. You will be responsible for establishing professional, yet personalized rapport with each customer in order to provide the best customer experience.

Additional responsibilities include:
  • Diagnose and repair consumer appliances
  • Order and receive parts
  • Use computer equipment for data entry & email per company policy
  • Use power tools, hand tools; Test and repair equipment
  • Communicate with customers, dispatch, management, and vendors


Job Requirements

Successful candidates for the Appliance Service Technician role should have the ability and desire to actively engage customers and provide excellent customer service.

Additional requirements of the Appliance Service Technician include:
  • Operate a company vehicle
  • Excellent written, verbal, and interpersonal communication skills
  • Successfully complete refrigeration certification exam within the first ninety (90) days of employment (training will be provided)
  • Safely work with chemicals and other materials
  • Available to work varied days and hours as work schedule requires


Benefits

At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a member of our service team, you will be eligible to receive:
  • Competitive starting rate
  • Weekly Pay
  • Comprehensive benefits package, including medical/dental
  • Paid Vacations and Personal days
  • Liberal Employee Discounts
  • Opportunity for Advancement
  • Much More!


Work where people love to shop!