Banquets - Supervisor - FT

Supervisor                                          Full Time                              Flexible Hours Including Weekends & Holidays

Position Summary:

·         Supervises all banquet activities, including set up of banquet space and service of food and beverages, to ensure that groups using the hotel’s banquet facilities are completely satisfied. Expected to coordinate all aspects of the room/facilities set up and food and beverage service so that all efforts are directed toward guest satisfaction, the achievement/maintenance of division standards and profit maximization. Required to have comprehensive knowledge of food and beverage preparations, service standards, guest relations, and etiquette and knowledge of all applicable federal, state and local health and safety regulations.

Experience:

·         High School diploma or equivalent and three years’ experience in banquet or food and beverage service with one year in a supervisory capacity.

Skills:

·         Effective and clear communication skills

·         Professional and friendly hospitality skills

·         Practice food safe handling procedures

·         Knowledge of wines and alcoholic beverages

·         TIPs certification or other alcohol serves safe certification is required.

·         Able to multi – task and organize multiple orders, thoughts, and tasks within the same given time.

Physical Job Requirements:

·         Bending and lifting food/ glass trays of up to 50 lbs

·         Being able to push or pull over 50 lbs

·         Continually moving at a fast pace

·         Continuous standing for the full shift of 8 hours or more

·         Continuous bending or kneeling 

Environment:

·         Hearing: Must be able to take guest orders, and hear guest requests

·         Vision: Must be able to check for drink accuracy, assess guests body language or expressions

·         Speech: Must be able to converse with guests and communicate well with others

·         Literacy: Must be able to write and communicate orders

• Must be able to work in hot or cold conditions