Subway Sandwich Artist - Part-time

JOB SUMMARY:

This position provides top quality, fast and friendly customer service; cleans and stocks the service area and

prepares food items that meet Company and/or brand standards for ingredient quality, quantity, safety and

consistency.

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

JOB DUTIES & RESPONSIBILITIES:

1.

Customer Satisfaction: Provides excellent customer service in a courteous, friendly and attentive manner.

a. Greets customers as they enter the area and thanks customers as they leave.

b. Gives assistance and offers suggestions or recommendations to the customer.

c. Reports to work on time and follows the dress and appearance code.

d. Assists in training other employees on product handling, production and customer service.

2.

Facility Condition: Maintains the Restaurant facility’s condition and equipment to Company and/or brand

standards by cleaning and performing a variety of general housekeeping duties:

a. Sweeps and mops or cleans floors and driveways.

b. Dusts and/or washes windows, counters, displays, Restaurant areas and bathrooms.

c. Picks up and disposes of trash, litter or debris.

d. Cleans/checks equipment including coffee machines; grill, fry or other cooking units; beverage, ice or

other refrigeration units; and other machines, tools and work aids used.

e. Notifies Restaurant Manager of any equipment failure or maintenance/supply needs.

3.

Merchandising: Prepares food items according to menus and recipes; maintains proper weights, holding

times and temperatures; practices safe food handling procedures.

a. Packs all food products in approved containers.

b. Maintains adequate stock in food preparation areas and supplies in counter areas; rotates stock

properly.

c. Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls

and windows.

4.

Sales Controls: Completes all sales in accordance Company and/or brand standards by entering all

transactions at the time of purchase at the correct price using the correct keys/codes, placing all payments

collected in the register and making correct change.

5.

Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances.

Notifies the Restaurant Manager of any sales, cash or inventory discrepancy. Follows Company and/or brand

guidelines for product breakage or spoilage.

6.

Internal/External Controls: Follows all government laws, health and safety codes, food brand inspection

standards, and the Company policies, procedures and standards that apply to the conduct of business. Seeks

guidance from the Restaurant Manager and/or appropriate management areas about legal questions or

obligations.

7.

Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft,

property damage or improper sanitation or waste disposal to the Restaurant Manager. Reports any situation in

which unsafe, unlawful or unethical conduct is or might be occurring.

The Pantry, Inc. Job Description

Updated 5/11/2011, Page 2 of 2

8.

Administrative Controls: Keeps an accurate record of all shift and timekeeping paperwork. May take

inventory of supplies and equipment.

JOB REQUIREMENTS:

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Ability to communicate information and ideas so others will understand.

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Ability to deal with customers, unanticipated problems or events using standard procedures.

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Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or

beverage dispensers, grills, ovens or fry stations and other machines or tools.

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Physical Demands: Work requires frequent standing and walking; occasional to frequent bending, stooping or

crouching; frequent lifting/carrying of up to 10 pounds and occasional lifting/carrying of up to 50 pounds; and

occasional climbing and descending ladders.

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Working Conditions: Work can include variable hours on all shifts, week-ends and holidays. Tasks are

generally performed indoors in a temperature-controlled setting but can include exposure to extreme

temperatures (both hot and cold), vapors/fumes/food odors, high humidity, noise and household chemicals for

short periods routinely and longer periods occasionally. Work may include exposure to high temperature

grease, grill/steam units, knives, slicers and slippery floors.

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